Aman

[Sann @san_x_m]

An Indian woman tried to pay her hotel bill in Rotterdam. The card was declined.

She had enough money in the account. The bank had made an error.

Players from other countries were standing there. Some of them made remarks. Not just about whether she could pay, but about India.

Her name is Dipika Pallikal.

She is one of the best squash players India has produced, and an Arjuna Award winner. She was in the Netherlands in 2011 for a tournament.

At the hotel, her Axis Bank debit card would not go through.

There was nothing wrong with her account. There was enough balance in it. The failure was at the bank's end.

But nobody standing in a hotel lobby can see that. All anyone sees is a young Indian sportswoman whose card has been refused.

She had a second card from another bank. She used that and paid.

That should have been the end of an embarrassing evening.

Then the money went missing.

The transaction had failed, but the amount was still taken from her account, and Axis Bank did not put it back.

Most people would have made calls, got nowhere, got tired, and written it off as a lesson.

She filed a case in a consumer court in Chennai.

Her complaint was not really about the money. It was about humiliation and loss of reputation. She had been made to look, in front of international competitors, like someone who could not pay her own hotel bill.

The case took about 3 years.

On 24th March 2014, the consumer court held Axis Bank responsible for deficiency in service. It ordered the bank to pay her 5 lakh rupees in compensation, and another 5,000 rupees towards her costs.

Here is why this case is worth knowing about, even if you will never play squash for India.

A bank failing your card is not treated in law as bad luck or a technical glitch. It is treated as a service you paid for, delivered badly.

And the damage the law recognised was not the amount of the bill. It was what happened to her standing in that room, in front of those people.

Your reputation is something a court can put a number on.

Hers came to 5 lakh rupees.

[Dr.Sayajirao Gaikwad @DietDrsayajirao]

The workout Tom Holland does when he has no time:
5 pull-ups,10 push-ups,15 squats. As many rounds as possible in 20 minutes.
I did 20 rounds today.
100 pull-ups, 200 push- ups and 300 squats.
this is why it’s one of the most underrated sessions for work capacity & metabolic health 👇

[Dear Son. @DearS_o_n]

Man to man.

[Curious Minds @CuriousMindsHub]

7 Ways to Strengthen Your Mental Focus

[Gaurav Dalmia @gdalmiathinks]

Mineral diplomacy. Good piece in today's FT.

[CURIOSITY DOSE 🧠 @LEARNDAlLY]

Habits that will improve your life

[Eminent_minds @minds_eminent]

HOW TO READ ANYONE:

[Glory of Mind @GloryOfMind]

Study Methods 📌

[Aman @testaman9]

@SwiggyCares Hello, shared the details on Pvt msg..pls help as ur customer support team is unable to assist for 40 mins and asking me to hold endlessly

[Aman @testaman9]

@SwiggyCares hello, I ordered BP monitor but it is showing inaccurate readings..i recorded video but ur Customer support is unable to understand and arrange for pickup. Pls help.readings are so high that suggest hospitalization but they are stuck in processes

[Aman @testaman9]

@SwiggyCares hello, I ordered BP monitor but it is showing inaccurate readings..i recorded video but ur Customer support is unable to understand and arrange for pickup. Pls help.readings are so high that suggest hospitalization but they are stuck in processes

[Reads with Ravi @readswithravi]

Kaizen: A Japanese concept of improving continuously.

[Always Keep Learning @AlwaysKeepL]

📘 Rich Dad Poor Dad

• Rich people don’t work for money. They make money work for them
• Wealth is not salary. It’s assets + cash flow
• Asking “How can I afford it?” changes everything
• Your house isn’t always an asset. Cash flow decides
• The real risk is not understanding money
• Employees trade time for money
• Investors build systems where money works 24/7
• High income doesn’t equal rich
• Financial education beats job security

👉 The gap between rich and poor starts in the mind, not the bank balance.
If this book changed how you think about money, you’re not alone.

Credit - Andrew Aziz

Want to learn more? Grab this Financial analysis using Excel here:
https://t.co/zPkq0usR1n

[Aman @testaman9]

@ICICI_Direct Hello, can u check my it is not allowed to buy sical logistics in your platform.other platforms are allowing it

[Book Therapy @Book_therapy223]

Focus only on solutions for the next ten days.

[Gaurav Dalmia @gdalmiathinks]

Article worth reading.

[Reads with Ravi @readswithravi]

In these uncertain times, Becoming Yourself by Suzuki Roshi is an extraordinary gift and the perfect book for sanity, balance, and guidance. Through simple yet profound wisdom, it encourages a life of mindfulness, compassion, and non-attachment.

5 lessons from the book: