@WeCanShootToo Thank you for your feedback! We’ll definitely pass it along to the team. In the meantime, if you’re interested in a similar model, check out the Terra Fi 5 hiking sandal at https://t.co/dklnlh3NXO for all the details.
@cinnaswift Our collection is always growing! Sign up for email alerts on our site to stay updated on new releases and returning favorites. You never know what might drop next!
@Beamradio Oh no, that definitely isn’t the experience we hoped for, Ryan! Please send us a DM with your country of residence and we’ll be happy to review what options may be available for you.
@walmartowesme14 Hey there! Sorry to hear about your shoes! If you could kindly send us a DM with a bit more information about the issue you're facing, along with your country and the details of when and where you made your purchase, we’d be happy to assist you further.
@sweeeeetweet Thank you for reaching out about this. We're sorry to hear that you're unable to access our warranty form through our Canada site. Please DM us confirming your email address and order details for us to explore options.
@zaddyplantdaddy Hi Zach, we are sorry to hear about you not receiving a return label to begin the exchange process with us. We do show you reached out to our friends on Instagram and we recommend that you keep working with them to avoid any confusion.
@Tidyboilerone Hey Wendy! Oh no, we’re really sorry to hear that! If you could please send us a DM with your country of residence and order number, we’d be happy to help you with more details.
@alexlasvegas If you would like our team to attempt to locate your warranty claim please DM us with the name or email used to file the warranty and your country of residence so we can attempt to find your information in our systems.
@kattyrincox Ouch Kathryn. Blisters can occur from time to time but did you know this typically points to the wrong size shoe being worn? The good news is if these were recently purchased you might have options. DM us with where and when these were purchased if you need more info from us.
@sashawilliamsV Thanks for contacting us Sasha, sorry to hear of any delay with your claim evaluation. Please send us a DM with the email or claim number associated with your warranty request and our team will gladly see if we can assist.
@walawala1 Hey Mark! Unfortunately, we don’t have the specific measurements for the heel-to-toe drop, as this information is typically found under product details. However, with our double dog dare returns, you have a 30-day window to try them out and see if they suit your needs.
@Slad3G It is unfortunate to see this happening with your pair Slade. If you would like to send us a DM and share your purchase details and country of residence we will gladly review if there are potential options for your pair or direct you to the correct team in your region.
@firhan_alias We are sorry to hear about any negative experience. If you could please DM us and provide your order details and country of residence. Then we will gladly attempt to locate more information on your order or direct you to the appropriate regional team.
@AjClarkston We understand how disappointing that can be, Andrew! Please feel free to send us a DM with your country of residence, and we’d be more than happy to help you with more details.
@annielinton13 We do add new styles and colors often so be sure to keep an eye on the site for our most up to date availability! Don't forget to sign up for our emails to be notified first of upcoming product releases and promos too.
@GiedoMensink1 We’re bummed to hear you ran into this issue! Feel free to send us a DM with your order number and country of residence, and we’ll be happy to look into available options or direct you to the appropriate regional team.
@hopandwedge Aww man, this is certainly not the experience we wanted you to have. Please DM us confirming your order details and country of residence. We'll gladly look into available options with you.