@Xpatcc We totally understand how important it is for your gear to go the extra mile. If you had any issues with your sandals, please send us a private message with your order details and country of residence—we’d be happy to help!
@Firefinz8360 We love to hear that! While we don't currently offer a closed-toe shoe with our Mush footbed, we'll definitely share your interest with our team. In the meantime, check out our other comfy styles at https://t.co/LEp2hQpjaK!
@CarlosDueasher1 Gracias por contactarnos. Nuestro equipo se ha puesto en contacto contigo a través de un mensaje directo. Por favor, responde por esa vía para que podamos revisar el caso más a fondo y brindarte más ayuda.
@DavisDeniene At this time, we do not have restock information available. Although we don't have access to view inventory for other retailers, you may also want to check with authorized retailers for their Teva options.
@MirandaGrayEsq Thanks so much for sharing this! We're honored your sandals have been with you for over 15 years. While we can't guarantee an exact replacement, our Original Universal and Hurricane XLT2 are great places to start if you're looking for comfortable, durable sandals.
@AnneBarschall They're made for adventures, even in warm weather. Just try not to leave them sitting in direct sunlight for extended periods when you're not wearing them. Have an amazing trip to Egypt!
@TomPorterDC Yikes Tom, maybe your pair got too used to the heat and got a little confused when faced with a different climate. If you would like our team to look into possible warranty options please DM us with your purchase details and country of residence.
@WeCanShootToo Thank you for your feedback! We’ll definitely pass it along to the team. In the meantime, if you’re interested in a similar model, check out the Terra Fi 5 hiking sandal at https://t.co/dklnlh3NXO for all the details.
@cinnaswift Our collection is always growing! Sign up for email alerts on our site to stay updated on new releases and returning favorites. You never know what might drop next!
@Beamradio Oh no, that definitely isn’t the experience we hoped for, Ryan! Please send us a DM with your country of residence and we’ll be happy to review what options may be available for you.
@walmartowesme14 Hey there! Sorry to hear about your shoes! If you could kindly send us a DM with a bit more information about the issue you're facing, along with your country and the details of when and where you made your purchase, we’d be happy to assist you further.
@sweeeeetweet Thank you for reaching out about this. We're sorry to hear that you're unable to access our warranty form through our Canada site. Please DM us confirming your email address and order details for us to explore options.
@zaddyplantdaddy Hi Zach, we are sorry to hear about you not receiving a return label to begin the exchange process with us. We do show you reached out to our friends on Instagram and we recommend that you keep working with them to avoid any confusion.
@Tidyboilerone Hey Wendy! Oh no, we’re really sorry to hear that! If you could please send us a DM with your country of residence and order number, we’d be happy to help you with more details.
@alexlasvegas If you would like our team to attempt to locate your warranty claim please DM us with the name or email used to file the warranty and your country of residence so we can attempt to find your information in our systems.
@kattyrincox Ouch Kathryn. Blisters can occur from time to time but did you know this typically points to the wrong size shoe being worn? The good news is if these were recently purchased you might have options. DM us with where and when these were purchased if you need more info from us.
@sashawilliamsV Thanks for contacting us Sasha, sorry to hear of any delay with your claim evaluation. Please send us a DM with the email or claim number associated with your warranty request and our team will gladly see if we can assist.