Genesys marks five years of sustainability progress in the FY25 Sustainability Report, which focuses on scalable, ethical AI innovation and emissions reduction.
Get the details: https://t.co/6GilwzpexF
Big move from @Genesys: With the launch of Genesys Cloud AI Studio and AI guides, they're laying the groundwork for agentic AI in #CX. Not just virtual agents, but a leap forward to semi-autonomous enterprise orchestration. https://t.co/GU7Xh1TspP
📣 Introducing Genesys Cloud™ AI Studio and its first capability: Genesys Cloud™ AI Guides.
✨ No code
🔒 Built-in guardrails
🎯 Ready for the era of #agenticAI
Learn how we're laying the foundation for agentic AI-driven customer engagement.
🔗 https://t.co/BQGZAjNOkA
#Personalization is important to businesses looking to improve their customer experience within the contact center and other service channels. #cx https://t.co/PjfuI5kbOX
In the only partnership of its kind, Genesys and @Microsoft are joining forces to power amazing customer experiences for the world’s top enterprises.
Learn more about the fully integrated, omnichannel #CX platform hosted on @Azure.
@Genesys partners with #GigCX pioneer @LimitlessGigCX to create more authentic, human connections between brands and consumers through a new digital experience built on AI. Learn more. https://t.co/KnTOtwP5hw
📰 NEWS: We are providing 90 days of free technology to enable companies participating in the execution of Operation Warp Speed to efficiently help their customers schedule and deliver #COVID19 vaccines to market.
Learn more: https://t.co/B3jQuvUKhN