@TinaBennett_ @British_Airways I've now taken a fraud call due to this, someone trying to take £350 for updating. Disgusting, BA you should be ashamed of yourself
@British_Airways Steve we are flying 6.30am Saturday and there needs to be changes made. Two days I've been trying now.
I need to speak to someone not just a bot that doesn't put you in a queue.
@British_Airways absolutely the worst company to get hold of for anything. Easyjet is putting you to shame. Online chat / phone, no one answering, no option to queue. Just cut off. Dreadful. Just another budget airline now.
@British_Airways absolutely disgraceful, cancelled flight heathrow to Glasgow yesterday and next flight late. Return flight an hour late, bus and still no luggage. Budget airline. Happening all the time now.