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@RaenestApp@RaenestHQ I am making this post as a last resort after months of unresolved communication regarding funds on my Geegpay account that have been placed “under review” indefinitely. The funds in question were legitimately earned and paid for services rendered.
I am formally requesting:
1.Immediate release of my funds OR
2.A clear, final resolution timeline backed by policy justification
Silence and repetitive responses are unacceptable for a financial service handling users’ livelihoods.
How can a process meant for verification turn into punishment?Please, @NNPCgroup@NNPCFoundation@Fmohnigeria@icpcnigeria — step in now. Fix the NPFL verification portal or provide an alternative for the elderly.These people built this country. The least they deserve is dignity
This is heartbreaking to witness.
Elderly pensioners — men and women who gave their youth and strength to this country — are now suffering just to complete the NNPC Pension biometric verification.
My father has spent sleepless nights trying, standing under the hot sun for hours.
Yesterday, the heat even affected his eyesight. He’s not alone — thousands of aged retirees are still unable to verify, while @NNPCgroup Pension Board keeps saying, “keep trying, 4,000 have registered.”
How can we treat our senior citizens this way?
@accrueHQ@useaccrue please respond to your dms and stop keeping your customers hanging, made a complaints since and it’s been hours without no reply. I don’t know why it’s taking my money to reflect on my account plus I’m expecting other funds, is this how I’d have to wait ?
@accrueHQ@useaccrue what’s happening? Why is no one responding? I’m worried and confuse as to why I’m not getting any response, I’ve got other platforms I attached my USD account to, should I remove from the platform
@geegpay_hq @RaenestHQ why is it taking so long to have my money reflect in my GBP account ?It’s past 4 days the expected time frame and I’m yet to get my money. The fact that you lots keep askin I exercise patience while you do almost nothing regarding this situation is drainin
@PolarisBankLtd are you not aware no one except verified users can only send you a dm? How on earth do you want your customers to reach out?
Kindly resolve my issue or send me a dm for further engagements coz I can’t send a dm. It won’t let me!
@PolarisBankLtd kindly help see to my recent transaction, I did a transfer late hours of yesterday and till now the recipient is yet to get credits. Kindly help refund or credit the recipients account.