@MTG_Arena@Wizards_Help My account is now logging back in. Just some advice, if your triage folks would learn to take the consumer more seriously, this would have been much easier. Thanks for fixing my stuff engineers.
@MTG_Arena@Wizards_Help
Hey Wizards — my $3,000+ main account (Superdave3000#06359) has been completely unplayable for days.
✅ Logs in successfully ��� 12-15 seconds later: -32603 “An exception occurred” + disconnect
@MTG_Arena@Wizards_Help X wouldn't let me post the .txt summary so I threw it on pastebin for you.
MTG Arena Account-Specific Backend Crash - Superdave3000#06359Ticket / Forum P - https://t.co/FJZE8VzhSU
@MTG_Arena@Wizards_Help@MTG_Arena@Wizards_Help
Marjorie just sent me the generic “post on the forum” template and called it a day.
This is clearly an account-specific backend crash on your end.
Evidence + full logs attached (txt file + screenshots). Please escalate to engineering today.
Ticket#5060318
Free alt (realt1mg#40407) logs into the exact same frontdoor server (https://t.co/vg6mEEBEZV) and works perfectly.
Tested on: normal connection, NordVPN (multiple locations), phone hotspot, remote dev server 2700 miles away, full reinstall. Same crash every time.
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