Neha Sharma

A brain with no degree | #DigitalNomad | Living long-standing wish | All things Data & Strategy | Volunteer @CreatorsOfProd

[Neha Sharma @thatPMGirl]

@MyntraSupport DMed you!$ also the photo is there in this post too. If only your bot cared to be read more and be intelligent!!

[Neha Sharma @thatPMGirl]

@myntra @MyntraSupport @nch1915 @jagograhakjago @myntra no response to this?

[Neha Sharma @thatPMGirl]

@myntra @MyntraSupport 4/4

I’d like a clear explanation and a resolution, not a generic response about dynamic pricing or discounts.

I’m also escalating this to @nch1915 and @jagograhakjago because this is a consumer-rights issue.

I have retained all supporting evidence.

Myntra, please explain.

[Neha Sharma @thatPMGirl]

4/4

I’d like a clear explanation and a resolution, not a generic response about dynamic pricing or discounts.

I’m also escalating this to @nch1915 and @jagograhakjago because this is a consumer-rights issue.

I have retained all supporting evidence.

Myntra, please explain.

[Neha Sharma @thatPMGirl]

2/4

Let’s look at the numbers:

🏷️ Printed MRP: ₹499 incl. taxes
Myntra listing MRP: ₹699
Discount shown: ₹153
Taxable amount on invoice: ₹520
GST: ₹26
Amount charged: ₹546

That’s ₹47 ABOVE the actual printed MRP.

[Neha Sharma @thatPMGirl]

Can you pls arrange for pick up of the pant @AJIOLife ? Pending for forever!

[Neha Sharma @thatPMGirl]

Again, a terrible shopping experience with @AJIOLife. Tagging @consumercourtin because this feels blatantly unfair to consumers. 🧵

[Neha Sharma @thatPMGirl]

@MyntraSupport Pls correct the listing on your website is all I am asking. It’s misleading to say the least!!!!

[Neha Sharma @thatPMGirl]

@AjioCares I have placed the return so you can pls keep the product as well as your platform fee!

[Neha Sharma @thatPMGirl]

@myblissclub @myntra @consumercourtin How can you discount something at its original price @myntra

[Neha Sharma @thatPMGirl]

Cc @myblissclub you have marked the same price at @myntra too
@consumercourtin pls take note

[Neha Sharma @thatPMGirl]

5/ During checkout, I was also warned that my returns are “higher than average.”

Fair enough. But who is expected to keep products where:
• pricing is misleading
• listings are inaccurate
• customer support is non-existent

[Neha Sharma @thatPMGirl]

4/ On top of this, @AJIOLife charges a ₹100 platform fee.

For what exactly?

This is among the highest “platform fees” being charged by any shopping platform today.

[Neha Sharma @thatPMGirl]

3/ When I finally reached customer care, the response was unbelievable.

I asked why the listed price was higher than MRP.

CC response:
“Product delivered is of ₹2499. Is there anything else I can help you with?”

That was the resolution.

[Neha Sharma @thatPMGirl]

2/ Reaching customer care is a nightmare.

• Broken app support
• Horrendous IVR system
• Endless loops just to speak to a human

One of the worst support experiences across e-commerce platforms.

[Neha Sharma @thatPMGirl]

1/ Product listed at a price HIGHER than its actual MRP.

MRP on delivered product: ₹2499
Listed/sold price on app: ₹2999

So are these “heavy discounts” even real? This is misleading pricing at best.

[Neha Sharma @thatPMGirl]

@AjioCares Again the ticket is closed? Only 2 products are picked?

[Neha Sharma @thatPMGirl]

@AJIOLife
Can we pls pick up the product? 3 times the delivery agent has canceled it without any reason and even the complaint is resolved with no resolution.
Worst experience ever!!

#PoorService