Pawan

[Pawan @thatspawan]

@KentROSystems I raised a ticket 5 days ago (Support ID: 261023-11565), but there’s still no update. Every time I contact support, they ask for my address and nothing else. This is extremely frustrating and shows how useless your support team is. Please resolve this ASAP!

[Pawan @thatspawan]

@bigbasket_com Got the Invoice, Thanks

[Pawan @thatspawan]

Contacted your support 3–4 times and emailed 3 times for an invoice from last year, but all I get is “provide the order ID.” How am I supposed to remember it when your app doesn’t show past orders? Now I can’t claim my warranty. Absolutely useless support!

@bigbasket_com

[Pawan @thatspawan]

@bigbasket_com Received a call from your support team, but there’s still no resolution. They repeated the same request for the exact order ID or date and asked me to wait another 48 hours. This repeated delay is frustrating.