The ACSI

The American Customer Satisfaction Index (ACSI®) is both a national economic indicator and a leading provider of customer analytics products.

[The ACSI @theACSI]

📱 The 2026 #ACSI Telecom, Cell Phone & Smartwatch Study is here.

Wireless satisfaction hit a record high, AI phone features scored strong with consumers, and ISPs continued improving across fiber and non-fiber service.

See the results: https://t.co/OzLm7Mg4qh

#CXInsights

[The ACSI @theACSI]

@Samsung edges out @Apple in cell phone satisfaction (81 vs. 80) per #ACSI's 2026 Telecom Study and AI feature performance debuts at 85.

@9to5mac breaks it down: https://t.co/x15WU1q0iF

#CustomerSatisfaction

[The ACSI @theACSI]

Summer is here. Do you know where your customer satisfaction stands vs. the competition?

The #ACSI benchmarks 400+ companies across 40+ industries. Start here: https://t.co/I1cdZWK8S2

#CustomerSatisfaction #BusinessStrategy

[The ACSI @theACSI]

T-Mobile tops Verizon. Samsung edges Apple. Wireless satisfaction hits an all-time high.

@PhoneArena breaks down #ACSI's 2026 Telecom Study: https://t.co/cHloJDPatS

#CX

[The ACSI @theACSI]

📱 @SamsungMobileUS leads @Apple in US phone satisfaction for 2026, according to new #ACSI data and it's not just about phones.

@Androidheadline breaks down the full story: https://t.co/wQ63jk79sb

#CXInsights

[The ACSI @theACSI]

Summer's a good time to ask: do you actually know what your customers think?

#ACSI helps you measure, benchmark, and act on satisfaction data that drives real results.

https://t.co/41NWcEB2Nb

#CXInsights

[The ACSI @theACSI]

☀️ Summer travel plans are loading…

Before booking that flight or hotel, see how travelers are rating airlines, lodging, rideshare, and more in the 2026 #ACSI Travel Study.

https://t.co/nKRNkwriyf

#SummerTravel #CXInsights

[The ACSI @theACSI]

Happy Memorial Day.

Today we pause to honor those who gave everything in service to others.

#MemorialDay #ACSI

[The ACSI @theACSI]

Wireless customer satisfaction just hit an all-time high & @AndroidAuth took note.

The 2026 #ACSI Telecom Study shows the industry averaging a record 77. See who's leading: https://t.co/weEZYcwRb0

#CXInsights

[The ACSI @theACSI]

Most teams aren’t struggling to collect customer data, they’re struggling to make sense of it.

The #ACSI helps identify what actually drives satisfaction so you can focus where it matters.

https://t.co/41NWcEB2Nb

#CXInsights

[The ACSI @theACSI]

.@CXDive covers a striking finding from the Q1 National (Macro) Study #ACSI study:

Businesses have invested billions into CX over the past decade — yet #CustomerSatisfaction remains largely unchanged.

Read more: https://t.co/CiT1kNSCWv

#CXInsights

[The ACSI @theACSI]

📱 The 2026 #ACSI Telecom, Cell Phone & Smartwatch Study is coming soon.

New insights on wireless providers, smartphones, and wearables drop next week. Stay tuned.

#CXInsights

[The ACSI @theACSI]

The #ACSI Q1 2026 National (Macro) Study is here.

Satisfaction slips, complaints rise, and “pent-up defection” keeps building — even as profits grow.

See what it means: https://t.co/o5NCdP1RHT

#CXInsights

[The ACSI @theACSI]

Forbes highlights a standout from the 2026 #ACSI Travel Study:
American Airlines jumps 7% in satisfaction — a rare gain. As Forrest Morgeson notes, improvements that large don’t happen often.

Read more: https://t.co/eVgki5pduS

#Airlines #CXInsights

[The ACSI @theACSI]

💐 Happy Mother’s Day.

The best experiences are built on care, trust, and consistency — something moms have mastered all along.

#MothersDay #ACSI #CXInsights

[The ACSI @theACSI]

.@USATODAY covers the 2026 #ACSI Travel Study ✈️

Airline satisfaction rises 3%, with @Delta leading and @AmericanAir gaining ground — while others face pressure from changing expectations.

Read more: https://t.co/kbfPF5gHBx

#Travel #CXInsights

[The ACSI @theACSI]

A new read on the economy is coming 👀

The #ACSI Q1 National (Macro) Study drops next week, revealing how #CustomerSatisfaction is trending across industries in 2026.
Stay tuned.

#CXInsights

[The ACSI @theACSI]

🎉 ¡Feliz Cinco de Mayo!

From dining out to celebrations with friends, great experiences are what people remember most.

Here’s to making them count.

#CincoDeMayo #ACSI #CX

[The ACSI @theACSI]

🌌 May the 4th be with you.

No Jedi tricks here! #CustomerSatisfaction comes down to real experiences. The #ACSI helps you understand what drives loyalty (and what sends customers to the dark side).

Learn more: https://t.co/41NWcEB2Nb

#MayThe4thBeWithYou #CXInsights

[The ACSI @theACSI]

“Providers will need to work harder to deliver consistent value.”

Customer expectations aren’t slowing down and neither is the pressure on travel brands.

The latest #ACSI Travel Study breaks it down.

Read more: https://t.co/nKRNkwriyf

#CXInsights #Travel