Idrees

remains to be an underdog • senior frontend at @browserstack • often read and game

[Idrees @theIYD]

@billdesk @AxisBankSupport @AxisBank Please check this from Billdesk. The refund has been initiated by them and have asked me to check with bank.

[Idrees @theIYD]

🚨 Paid for an iPhone on https://t.co/TCNCaqlp7l via UPI. Money debited. No order. Apple's own payment gateway @Billdesk confirmed IN WRITING that money reached Apple. Yet @AppleSupport has given me 4 broken promises in 7 days & still no refund. Please escalate. @NPCI_NPCI @RBI

[Idrees @theIYD]

@billdesk Responded to the same email again.

[Idrees @theIYD]

@AxisBankSupport Not the nodal officer response. My dispute request is not moving ahead. SAK00003861858

2 days left for TAT to complete and still no update from Axis bank. @AxisBankSupport @AxisBank @UPI_NPCI @RBI

[Idrees @theIYD]

@billdesk It is already raised with pgsupport. Case ID: CS0553704
Transaction details by Billdesk Nodal officer attached in screenshot.

I am not receiving any updates from pgsupport or nodal officer as well.

Email: [email protected]
Phone: [phone]

[Idrees @theIYD]

@AxisBankSupport @Apple @billdesk Help!! @AxisBank @AxisBankSupport

[Idrees @theIYD]

@AxisBankSupport No update yet from the dispute. T + 13 days is already done and no updates. Please help!!! My money is stuck with @Apple or with @billdesk

[Idrees @theIYD]

@AxisBankSupport @UPI_NPCI Any update on the dispute raised against @Apple ? 2 days remaining for 15 days TAT to complete and yet I don't have any update from the bank nor from @Apple . What to do if I don't get my money back?
@RBI @AxisBank

[Idrees @theIYD]

🚨 Paid for an iPhone on https://t.co/TCNCaqlp7l via UPI. Money debited. No order. Apple's own payment gateway @Billdesk confirmed IN WRITING that money reached Apple. Yet @AppleSupport has given me 4 broken promises in 7 days & still no refund. Please escalate. @NPCI_NPCI @RBI

[Idrees @theIYD]

@AxisBankSupport Not satisfied with response. Responded back @AxisBankSupport . One simple question to clarify, but standard textbook replies by @AxisBankSupport

CC: @AxisBank

[Idrees @theIYD]

@AxisBankSupport Response not sufficient. Responded back to @AxisBankSupport via DM.
CC: @NPCI_NPCI

[Idrees @theIYD]

@AxisBankSupport @AxisBankSupport Responded in DM. As per Axis Bank's Grievance Redressal Policy (Annexure II), the TAT for UPI transactions is T+1 day, not T+15 days. T+15 applies to NEFT/RTGS transactions. My transaction is a UPI successful payment. Please escalate.

[Idrees @theIYD]

@UPI_NPCI Who is the respective authority? I have already reached out to Apple, they have denied the payment. Reached out to @AxisBankSupport , dispute is in process. Reached out to @NPCI_NPCI with multiple complaints, no response from you as well. Need an urgent resolution here.

[Idrees @theIYD]

@BenQIndia @BenQAmerica I have been already following up with your team over email but I have not been receiving any response on the ETA for replacement.

[Idrees @theIYD]

@BenQIndia @BenQAmerica I have a curved monitor EX3210R who's screen has started to come out of the frame. Been in contact with your authorised support & BenQ staff since 1 month, but all is I get an unfixed monitor 1 week ago & no resolution on email.

[Idrees @theIYD]

@BenQIndia @BenQAmerica @BenQIndia @BenQAmerica RMA number: R250703693

[Idrees @theIYD]

@BenQIndia @BenQAmerica Also, on receiving my monitor from Delhi, they misplaced the cover of the back panel. Atrocious!

[Idrees @theIYD]

@idrees_suhail It might be due to the underlying framework i.e Chromium which is slow and resource intensive (CPU, memory). Scaling up with Electron needs optimisation on the internals and writing performant code to avoid an overload on the machine. Slack / VSCode are top examples of these.