Rick Bower

[Rick Bower @theRickBower]

@JasmanianWow @OPPDCares Yes same here. We live off of 51st and Leavenworth and the power goes out at the drop of a hat.

[Rick Bower @theRickBower]

@TeamYouTube Hello I ended up restarting my Firestick and that took care of the issue.

[Rick Bower @theRickBower]

@TeamYouTube hello I’m experiencing a ton of buffering. Just started about 15 minutes ago. I’m in area code 68106. I hardly have any issues with your service so this is really unusual.

[Rick Bower @theRickBower]

Sorry meant to add that this is for YouTubeTv

[Rick Bower @theRickBower]

@hulu_support Sorry forgot the step of restarting the Firestick. That took care of the issue. Sorry to bother you. Thanks !

[Rick Bower @theRickBower]

@hulu_support Hi Support team I live in zip code 68106 in Omaha Nebraska. Every channel on Hulu live is frozen when I go in to view. I’ve restarted everything and made updates. Nothing helps. Is there a known issue ?

[Rick Bower @theRickBower]

Actually I’m finding a few that are working but I would say about 70 percent of the channels are frozen.

[Rick Bower @theRickBower]

Hulu version 1.4.233
Fire stick OS version 6.2.8.1
Samsung TV model UN50TU8000FXZA
Fire stick is updated
TV is updated
Router has been rebooted
Fire stick has been rebooted
Problem still occurs

[Rick Bower @theRickBower]

@hulu_support Hello Hulu wondering if you can help. For about 2 weeks now when we go into Hulu live to view channels it defaults to Recent on the left side of the screen. When we try to move down to Channels it just skips it and goes to Favorites. See video.

[Rick Bower @theRickBower]

@hulu_support I put an Amazon Firestick on the TV and that works fine. So it’s definitely the Samsung Hulu app. This issue is resolved from my side.

[Rick Bower @theRickBower]

@hulu_support is there an outage in Omaha,NE zip code 68106 ? Netflix and Amazon Prime work fine but Hulu won’t load.

[Rick Bower @theRickBower]

@hulu_support Thanks ! I restarted my router and uninstalled and reinstalled Hulu. Still getting kicked out about every 10 minutes. I’ll check again in the morning and if it’s still happening I’ll call customer support. Zip code is 68106.

[Rick Bower @theRickBower]

@hulu_support Not sure why but every so often we get kicked out of a show we are watching and all the way out of Hulu.

[Rick Bower @theRickBower]

@hulu_support Your troubleshooting tips worked. Things are back to normal. Appreciate your help.

[Rick Bower @theRickBower]

@hulu_support Hello I’ve been having issues with the clarity of some of the channels. Sometimes reception is good and sometimes it isn’t. Also been having buffering issues over the last few days. We are in zip code 68106 and using a fire stick.

[Rick Bower @theRickBower]

@hulu_support Thank you ! I will go through those steps and see what happens.

[Rick Bower @theRickBower]

@hulu_support This morning I’m seeing issues with GMA on channel ABC. Also tried to watch “CBS this morning”. Same thing is happening where it freezes. Love Hulu just frustrating when it freezes. Streamed something on Netflix with no issues so internet speed doesn’t seem to be a factor.

[Rick Bower @theRickBower]

@hulu_support Thank you ! Tonight we had no issues watching shows on Hulu.

[Rick Bower @theRickBower]

@pureux @hulu Yes it’s been terrible ! Freezing like crazy.