The untold story of 2021: people became kinder.
Global rates of helping strangers, volunteering, and giving to charity are nearly 25% above pre-pandemic levels.
The dominant response to suffering is not selfishness. It's compassion. The worst of times bring out the best in us.
When something goes wrong, you can keep their loyalty by making sure you’ve heard the problem from their point of view, taking responsibility for your side first, checking for agreement on a #solution & thanking for bringing the #problem to your attention.
#CustomerService
It's depressing to ruminate about the doors that closed yesterday. It's liberating to look for the doors that are open today.
You can't change who you've been. It's never too late to choose who you want to become.
Identity is a decision, not a destiny.
https://t.co/jRVxrdScKU
When we reject our emotions we may actually get away from reality and make things worse for ourselves.
The key is acceptance & being aware of your emotions, accepting them for what they are right now, knowing that they won't last.
#Emotions#emotionalintelligence#FridayFeeling
You don't owe any more loyalty to an employer than they show to you.
If they're willing to fire you without cause, you have every right to leave without guilt.
If they're not willing to invest in your well-being and success, you have no obligation to invest in theirs.
Interacting in today's increasingly connected work environment is easier than ever, but achieving productive, value-creating collaboration is not.
These techniques boost the effectiveness and efficiency of interactions so teams can get things done ✅
https://t.co/ThoYE2ThAk
Building a startup now? Underestimate PR and Marketing at your own peril!
You have to SPEND money to get your story out. Don’t snooze.
Very very few ventures/products will catch on and get viral without deliberate efforts to market them.
Marketing well done brings insane ROI.