Hi @AmazonHelp
I've ordered a laptop and received a wrong item. Regarding this had a word with your team and your internal team confirmed its a wrong product and accepted the return.
But even after 5 return request no one came to take a pickup of the item.
@AmazonHelp@amazonIN As a prime member facing this issue for the first time, the delivery person without making a call directly mentioned that customer denied the return request. Requesting some help from you @AmazonHelp@amazonIN