Totally unacceptable @united. Being stuck on a tarmac for 2+ hours with poor communication makes me question my loyalty all these years. Not the first time your systems have gone down, yet no contingency plan to get thousands of your customers off the tarmac?! #unitedAIRLINES
@peacock I’ve signed up for both subscription tiers. You’ve charged me TWICE. And yet I cannot watch the one and only piece of content I find interesting on your app (NFL) cc: @NFL - horrible customer experience!