@beaman_ Hey, please call the team on 03300530475 and they will be able to help you. Alternatively, you can chat to us here ➡️. https://t.co/bEEdt1QALH
@DanTvr60987 Hi there, thanks for getting in touch, we hope you're okay. We also hope you're all sorted and if you have any further questions, don't hesitate to reach out.
Hi Mike, we hope when you raised your concerns about the change the team were able to clear this up. When giving a quote, we'll search a panel of underwriters to find the best price we can based on the info we hold. If you want to chat about the renewal, click and chat here 👉https://t.co/AQln90rpaj or give us a bell on 0370 160 0138.
@Nick75Brooko Hi there. we're sorry to hear there's been an issue, we hope you're okay. If you have any questions, please call the breakdown team on 03330046046 and they will be able to help.
@Jinkin03John Hi, if you've not got it sorted with the team already, drop us a DM with a screenshot of the email, your 6356-memberhsip number, postcode and email address. If you're covered through the bank, don't send any bank details.
Hi, the form you're using is to opt out of the auto renewal, this can be used at any time of the membership year, it isn't a cancellation request form. We're always looking at ways to improve our services, and it might be an online option in the future, but for now the team can help Monday - Friday 8am - 7pm and Saturday 9am - 5pm.
@glutenfreewarri Have you tried clicking to chat to the team directly through the link we sent earlier? The screenshot shows you are logged into your account.
@glutenfreewarri Please DM us a screenshot of the issue so we can feed this back. in the meantime, please use the Relay UK app we sent the details to earlier so we can help with the cancellation.
@glutenfreewarri Please sign out of your account and use this link https://t.co/WHWUExPrgU that chat pop up will appear in the bottom right hand corner.
@glutenfreewarri Please try using a different browser. You can also speak to our team by using text relay with the Relay UK app or by prefixing 18001 to any of our numbers. For more info on this, please go to https://t.co/OI0Vrcfahq
@glutenfreewarri Please can you let us know what issues you're having with the online chat so we can look into this? We've tried the chat and once you've answered the questions, it will connect you to the insurance team. https://t.co/WHWUExPrgU
@StuartBurkhill Sorry for the typo, the number is 03330 046 046.
Our team will be doing everything they can to get the recovery sorted as quickly as possible, and we hope everything is resolved for you soon.
@StuartBurkhill We'll be doing everything we can to help as quickly as possible. If she'd like an update on the recovery, please ask her to send us a DM from her own social media account or give us a call on 03330 036 036.