This was truly one of the worst experience with Qatar. After this experience we are reluctant to travel again with Qatar and might look into another alternatives.
@qatarairways We as a family has always been travelling with Qatar Airways, however this specific time we had the worse experience as possible, flying from LHR-Doh-CGK on 4 December, the Qatar check-in counter was so disorganised and delayed mainly because the check-in was open
Once we boarded the flight on the from DOH to CGK, My wife had her headrest came off and the staff didn't do much to accommodate it. So for almost 9 hours my wife could not put her head back.
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