@vercel_support I’ve been locked out of my account for almost a week and you guys haven’t done nothing. Please help. My account was compromised and someone added a passkey that wasn’t mine.
@vercel@vercel_support@vercel_dev Our Pro Team Owner account was compromised via an API token. The attacker added their own passkey, removed our access, and made approximately $1,500 in unauthorized billing charges on our payment method. We are completely locked out of production infrastructure.
Paid Pro Team Owner account compromised ~24h ago - hacker swapped 2FA, locked me out. Case 01332236. Production and billing at risk. Request urgent escalation to Security team.
@vercel@vercel_support@vercel_dev
Paid Pro Team Owner account compromised. Hacker swapped 2FA and locked me out. Vercel web forms are now rate-limiting my submissions. Please escalate Case 01332236 out of the Hobby queue to the Security team. Production and billing are actively at risk. @VercelOps @vercel