https://t.co/3Mr2BL49eR
Brought my 2022 Ford F-150 in for a scheduled service appt on Aug 25. Left it for 4 days with zero updates. When I checked in, the advisor got offended, blamed "a lot going on," and offered to hand me back an untouched truck. Appointments mean nothing here
20-yr customer here. @CarMax Savannah held our newly bought car 18 days for a leak, failed to fix it, & ruined the headliner. Then they HUNG UP on me & hid the GM's email. Corporate is ignoring me (2 attempts). Unacceptable. Fix this now! #CarMax#CustomerService