Jason Weiss

“Do you know what I’m going to do? I’m going to take a bath.”

[Jason Weiss @TheJasonWeiss]

#pmsseatgeekrelay 712 seconds

[Jason Weiss @TheJasonWeiss]

#pmsseatgeekrelay 597 seconds

[Jason Weiss @TheJasonWeiss]

#pmsseatgeekrelay 612 seconds

[Jason Weiss @TheJasonWeiss]

#pmsseatgeekrelay 523 seconds

[Jason Weiss @TheJasonWeiss]

#pmsseatgeekrelay 480 seconds

[Eli Edelkind @eliedelkind]

“Yes, and if we want to…”

I love New Years time. Things slow down a little and I think about this past year and all the promise of a new year. I like to think about what’s working and what isn’t.

I can say, without a doubt that some of the best advice I’ve received was at the @Cisco Leadership Development Program in early 2023. @TheJasonWeiss taught us the power of “yes, and if…” and then we did some practical exercises. It literally blew my mind.

Let me explain…

Pushing back is absolutely required. No human, team, or organization can do everything. How we “push back” is a critical piece to how we build partnership.

Cybersecurity in its infancy was “the department of NO.” We focused on telling people they couldn’t do things or we built massive gates with gate guards in front of things that you had to pass. There was normally a hefty toll.

Then, we thought we were really smart shifting our mindset to “the department of ‘yes, but…’” the intent was good but we executed poorly. We knew we couldn’t say “no” but we focused on the barriers and deploying barriers to the ideas we thought were unsafe. When you tell someone “yes, but…” They focus on the “but.” Its adversarial and it’s an unempathetic way of communicating.

The real “unlock” comes when you focus on empathy in your conversation. That’s where “yes, and if…” comes in. Instead of saying “but” then riddle off a list of why their idea is stupid, acknowledge the person and show them you’re thinking about their problem.

Them: Hey, I really want to build up this new function so we can unlock this new level of beast mode.”
Old way response: Yes, but then we’ll have to get a whole bunch of new toys and resources and our teams don’t have bandwidth so you’ll have to deprioritize other efforts or get me the resources to do it.
New way response: Yes, and if you want to jump into this new function to unlock this new level of beast mode there’s some things we have to consider. You’re going to need to ensure this tool gives the right results to achieve beast mode so we’ll need the right tools to test it. If it’s abused we won’t be able to achieve “beast mode.” Here’s a couple examples I can think of where that happened. We’ll also need this security tool to ensure it isn’t abused. And we’ll need your help to either deprioritize these efforts or help us get more resources to support. We’ll work through a plan together if you think that level of beast mode is the right next step.

One way, I mentally jumped into the ditch with a shovel to help someone out. I showed them I’m truly thinking of their problem. The other way, I threw up barriers so I became a barrier.

Sorry, @TheJasonWeiss if I shared some of your “secret sauce” but it’s been too impactful in my life not to share.

I hope you consider using “yes, and if…” in 2025.

[Jason Weiss @TheJasonWeiss]

Hey @stephenasmith a soliloquy is when a person delivers a speech alone on stage. A monologue is when a person delivers a speech in front of others. You consistently get that wrong, like your assessments about everything related to sports. @espn @FirstTake @chiney @Andraya_Carter

[Jason Weiss Consulting @J_WConsulting]

#growthmindset #leadership #mentalhealth #emotionalintelligence #JWC

[Jason Weiss Consulting @J_WConsulting]

JWC weekly video series intro https://t.co/NNko86DqLF via @YouTube

[Jason Weiss @TheJasonWeiss]

Listening to @tonyromo on @CBS talk about @JoshAllenQB losing to the @Bengals sounds like he’s crying about his girlfriend coming in 2nd at @MissAmerica #nfl #playoffs #football #mancrush #boohoo #WhoDey

[Jason Weiss @TheJasonWeiss]

New York is always great, and dad’s birthday party was epic, but now it’s time to go home! Los Angeles here we come. #homesweethome #nyc #la #weho #flying @ Newark International Airport Terminal C- United Airlines https://t.co/puPIZRVkkG

[Jason Weiss @TheJasonWeiss]

Our last night in the city. Grace & Everleigh are peering out into the future. #nyc #motherhood #motherdaughter #mivida @ Lotte New York Palace https://t.co/5dskaxJQCG

[Jason Weiss @TheJasonWeiss]

And now after 1 hour 40 minutes the call with @united is abruptly disconnected. United Airlines executives should be ashamed of themselves. A bunch of self-proclaimed empowers with no clothes! @united you lied off the wrong people…Fire the C-suite!

[Jason Weiss @TheJasonWeiss]

My hold time with @united is now over an hour and half. This is how little this airline cares about their customers. #DoBetter #customerexperience

[Jason Weiss @TheJasonWeiss]

I’ve now been on hold for over an hour with @united. With dreadful customer service like this, CEO Scott Kirby, with his $16,779,500 salary is about to lose another Polaris customer and his family. Maybe @jetblue Mint would be more appreciative of my frequent flier business.

[Jason Weiss @TheJasonWeiss]

Just posted a photo https://t.co/uzGJYT3Lax

[Jason Weiss @TheJasonWeiss]

Just posted a photo https://t.co/LjWbowGaBf

[Jason Weiss @TheJasonWeiss]

Weekend Gig/Bedroom Rig Giveaway #giveaway #win https://t.co/AVNZ015t0z

[Cincinnati Bengals @Bengals]

THE JUNGLE ➡ HOLLYWOOD