Jeffrey Gilbert

[Jeffrey Gilbert @thejeffgilbert]

@AskBarclaysUS I’m a victim of identity theft at this point. Get with “your people” and let me know when you’re removing the inquiry and offering me credit protection as guaranteed by US law

[Jeffrey Gilbert @thejeffgilbert]

@Barclays hey had a fraudulent inquiry today from you (AAdvantage card) Nobody can seem to help me in fraud dept. Do I need to lawyer up or are you going to fix this effing mess ???

[Jeffrey Gilbert @thejeffgilbert]

@AskBarclaysUS Yea here’s the thing: I don’t have an app # because I didn’t apply for your card. I’ve given y’all my contact info. And news flash - since I didn’t apply for shit I don’t have support documentation. The burden of this is on @AskBarclaysUS NOT me. Where’s my credit monitor svc ?

[Jeffrey Gilbert @thejeffgilbert]

@AskBarclaysUS Another bullshit response. I just want the fraudulent credit inquiry on my TransUnion removed, and complimentary credit monitoring as guaranteed to me by US law. And I get this bull shit response. Maybe y’all should stay in the UK

[Jeffrey Gilbert @thejeffgilbert]

@AskBarclaysUS Don’t you think someone in fraud sept should be available 24/7?????? Serious question. I’m not a customer of yours, but after this I never will be either. The way your company has handled this thus far should ban you from doing business in the US. Feels like nobody gives a crap

[Jeffrey Gilbert @thejeffgilbert]

@AskBarclaysUS That’s the issue - I don’t have a freaking account with you. It’s a fraudulent credit application I need help with. Freakin read my comments for Christ’s sake. And your phone reps are just as useless

[Jeffrey Gilbert @thejeffgilbert]

@AskBarclaysUS @BarclaysUKHelp Got nothing so far

[Jeffrey Gilbert @thejeffgilbert]

@BarclaysUKHelp I sent them a message now. But your organization US-stateside is a cluster. I’ve never done business with you and after this I assure you I never will

[Jeffrey Gilbert @thejeffgilbert]

@AskBarclaysUS hey. Had a fraudulent American Airlines credit app in my name today. Nobody can effing help me. And nobody can offer me credit monitoring which is a US law when your identity is compromised. Someone needs to reach out to me. Your “fraud dept” is useless

[Jeffrey Gilbert @thejeffgilbert]

@BarclaysUKHelp @AskBarclaysUS Call me crazy - why don’t you reach out do them for me ???

[Jeffrey Gilbert @thejeffgilbert]

Furthermore. How is it at 10:30 pm US CST nobody can help me ???? And nobody can offer me credit freeze protection for being a victim of identity theft ? Isn’t that against US law ????