Jessica

trying to thrive in this world

[Jessica @thejesschen]

@SouthwestAir DM’ed. thx in advance

[Jessica @thejesschen]

@SouthwestAir hi. DM'ed you. got a flight canceled around x-mas multiple times. had to look into alternative ways to get home. looking for my travel reimbursement. plz help. thx.

[Jessica @thejesschen]

@HiltonHonors 48

[Jessica @thejesschen]

@Delta @WorthAGoogle_ What is the solution then? Customers need to know if they are going to miss their flights, if Delta will help them get rebooked, or what?? What's going to happen to all the PAYING customers?

[Jessica @thejesschen]

@Delta @RichardToranzo How is this quickly? We checked in last night and did not receive our mobile boarding pass via email or phone number with no explanation.. now we have no answers from delta...

[Jessica @thejesschen]

@Delta @the_a_bomb94 My group has already checked in last night and did not receive a mobile pass and now the lines are extremely long at BOS. What suggestions do you have for customers??? When will there be an ETA? This is impacting so many customers!!!

[Jessica @thejesschen]

@Delta @keefe_brittany When will the systems be functional again? I can't access my boarding pass even though I checked in last night. When will I have updates as a customer? Will Delta put me on another flight or hold on flights until the system issues are resolved??

[Jessica @thejesschen]

@Delta My group checked in last night. Never got the mobile boarding passes sent and now Boston Logan Airport is complete chaos due to nobody there able to access their boarding passes! Help!!!!!! Will we miss our flights due to Delta's own internal issues?

[Jessica @thejesschen]

@searscares

[Jessica @thejesschen]

Have to drag out of him how he is going to fix this. He tries to explain that they are investigating. How can they investigate when they do not have photos from me of the damage? Eventually, he says somebody will call me soon. I have to ask how soon? And he says tomorrow.

[Jessica @thejesschen]

Takes me 15 minutes to be routed to a supervisor of the correct department I'm looking for. He again explains the 72 hour policy. I am well beyond the 72 hour policy at this point. He even asks me if my number is correct and if I have been checking my email. Ridiculous.

[Jessica @thejesschen]

@searscares I had a series of unfortunate events with Sears. Starting with my home delivery last Friday of a ping pong table that left my new house of one month damaged with the floor damaged, walls extremely scuffed up, and damaged dry wall on the ceiling.

[Jessica @thejesschen]

@MoviePass I purchased 4 last week at the rate of $7.95. No cards have been received and no memberships have been activated. Can I get a refund on the difference between the two since these memberships have not been activated yet so technically am a new member

[Jessica @thejesschen]

@sushi_don is awesome! The staff is friendly and the rolls and rice bowls are delicious. Really can’t beat half price on DELICIOUS rolls during happy hour. Can’t get this good anywhere else in Lafayette.

[Jessica @thejesschen]

@TMobile Thanks for the prompt reply. Will keep a lookout on the app. Sad that I couldn't get @PandaExpress for dinner tonight though

[Jessica @thejesschen]

@PandaExpress @TMobile @tmobiletuesday Why is it stuck on this page like this 😭 #tmobiletuesday

[Jessica @thejesschen]

@PandaExpress @TMobile @tmobiletuesday

[Jessica @thejesschen]

@PandaExpress But online ordering ends in 30 minutes. I'm devastated 😭