Former Mumbai/Vancouver inhabitant, current Floridian exploring the sunshine state,☀️ HRProfessional, Foodie, Ocean Lover, Pao in Mascapao, Mom to BunPao
@WestJet I just called and it looks like there is no bassinet available for the route we are on. I requested for seats with extra leg room as a goodwill gesture to help the 6 hour journey be easier,but the customer service person said nothing was available
@WestJet My family and I are flying with our 5-month old baby next week to the USA. Are you able to help and let me know if I can request a bassinet for our travel? Please DM for next steps as I can provide our reservation details as well. Thank you!
@WestJet@WestJet Additionally, she didn’t even offer any escalation POC or escalate the call further to see if anything can be done to help us out. Can you please escalate further? Our flight leaves in 2 days.
@WestJet - I just called and it looks like there is no bassinet available for the route we are on. I requested for seats with extra leg room as a goodwill gesture to help the 6 hour journey be easier,but the customer service person said nothing was available
Hey @SouthwestAir! My parents flight to Dallas was cancelled with 24-hours notice and when they called your customer service number for rebooking and it says there is a 2-hour wait! Can we please get some help here? Please DM me with the best way to contact