@Digital_Nash@sunraysandstuff@JackDevero This was my fuel reward for January from Discovery. Bit more than a few cappuccinos
If you use a cellphone holder, it won't pick-up that you used your phone.
Dear @FNBSA, these unexpected #eBucks rule changes are completely unacceptable and go against the principles of a rewards program.
Are you seriously changing the rules mid-eBucks year to punish the very same people who jumped through hoops to adhere to your annual rule changes in July?
Stop counting cents and look at the bigger impact of this break in trust you just announced.
Don't just consider those who will leave, but also consider how this damages the trust relationship between you and your customers.
All of this for what? The bottom line?
@N1mzo@FNBSA Fnb changed the rules on 1 July and now again on 1 November, they'll come back and say its to improve the rewards but it looks like its to punt their insurance business - even the travel rewards are now hidden behind insurance premiums.
Hi @FNBSA Ad-hoc eBucks rule changes starting Nov 2025 are unacceptable. Long-time Level 5 clients will now be dropped to Level 3. Those locked into 24-month device contracts are hit even harder. Total bait and switch. Please reconsider, or many will be forced to leave. #eBucks
@SoulFairy3 I missed the Zoom, you probably mentioned this then... but in addition to the spend requirement there is a savings requirement to reach diamond status. E.g. for purple its a R100k.