Andrew Walker

Husband • Dad • Health and Safety Professional • Near Miss Reporting Enthusiast • Helper of Injury Prevention

[Andrew Walker @theonlyawalker]

A spreadsheet usually works…

right up until incidents increase, actions pile up, ownership gets blurry, and leadership starts needing fast answers.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

If leadership can’t instantly see:

* what’s overdue
* what’s drifting
* what still needs verified

things are probably already starting to slip.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

Most companies don’t lose visibility all at once.

It fades slowly through meetings, spreadsheets, emails, and side conversations until nobody has a clean picture anymore.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

Near miss reporting usually starts dying when employees stop believing anything meaningful will actually happen after they report something.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

Most near misses never make it into the system.

Not because workers don’t care…

but because eventually reporting starts feeling more like paperwork than improvement.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

A company with very few near miss reports usually means one of two things:

1. amazing reporting culture
2. people stopped reporting

And it’s usually not #1.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

One thing I’m trying hard to avoid while building this software:

making people chase updates through meetings, emails, and spreadsheets just to understand what’s actually happening.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

A lot of incident systems feel organized until leadership asks:

* what’s overdue
* what’s drifting
* what still needs verified

That’s usually where spreadsheets and side conversations start taking over.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

Built overdue action visibility into the app today.

One thing I keep seeing:

once corrective actions disappear into meetings, emails, and spreadsheets…

ownership starts getting blurry fast.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

One thing I keep noticing:

The farther you get from the original incident date, the harder it becomes to know what actually changed versus what people assumed changed afterward.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

A lot of investigations explain what happened very clearly.

Far fewer explain what would actually stop the same situation from happening again next month.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

A lot of corrective actions sound good in the investigation meeting.

Then operations start moving again…

and nobody ever verifies whether the exposure actually changed.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

One thing I keep seeing:

Corrective actions often depend heavily on worker memory instead of changing the actual workflow around the task.

That usually becomes a problem later.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

A corrective action should reduce exposure even when people get tired, distracted, rushed, or busy.

If it only works when everything goes perfectly…

it’s probably weak.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

One thing I’ve noticed:

Companies with very few near miss reports usually think that’s a good sign.

Sometimes it just means workers stopped reporting because nothing changes after.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

A lot of incident systems feel organized until leadership asks:

* what’s overdue
* what still needs verified
* what actions are drifting

That’s usually where the spreadsheets and side conversations start showing up.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

A lot of investigations explain what happened.

Far fewer explain why the same situation could still happen again tomorrow.

That’s usually where the real gaps are hiding.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

Built overdue corrective action tracking into the app today.

One thing I keep seeing:

Once corrective actions leave the main workflow and start getting tracked through emails, texts, and meetings...

ownership gets blurry fast.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

If the final takeaway from an investigation is:

“employees need to be more careful”

there’s a good chance the investigation stopped too early.

#WorkplaceSafety #IncidentManagement

[Andrew Walker @theonlyawalker]

One thing I keep noticing:

A lot of investigations explain what happened.

Far fewer explain why the same situation could still happen again tomorrow.

That’s usually where the real gaps are hiding.

#WorkplaceSafety #IncidentManagement