“There is no AI in Team”. I recently posted five predictions on the AI-enabled workplace of the future. But what will AI-enabled work actually feel like?
Roll forward to 2030, and I expect we will still moan and share memes after All-hands meetings.
https://t.co/V6Fog4rrPp
You're not truly "inspired" until you're asking yourself "what the f**k am I doing"
Mercedes Bidart's TED talk about financial inclusion and turning social signals into credit scoring data, was incredible. What a case study for AI.
#tedaivienna25
Day 2 at the TED AI conference in Vienna - and we are going into some deep questions.
On the nexus of AI and Design, how do we bring back friction ("productive resistance") to empower rather than dumb down our users?
Proud to see my fellow Europeans adding some finesse to the boorish and boastful tech industry.
The little red bridge is nice and all, but we'll be rocking AI in a 13th-century imperial palace.
One more sleep to TEDAI Vienna.
Soon, we will all be talking about "Composable Small Language Models".
A careful orchestration of SLM-based agents will likely drive Business AI Adoption. Why?
Easier to build and upgrade, cheaper and more energy-efficient to run.
https://t.co/z3M8Nb3TfK
What will the AI-enabled workplace feel like? Here are 5 predictions to get you thinking.
Can you think of any more? Join the conversation on Substack:
https://t.co/Zls8Ly6lKS
Trust is the foundation of Customer Experience. Convenience and security must be in balance.
Sign up for the Lightning Demo: 5 points in 15 minutes
Wed 2. Oct, 10:30 UK / 11:30 CEST
Register now: https://t.co/Ge6cqnJKXH
#Assetmanagement#WealthManagement#CustomerExperience
Markets go up and down, but Customer Experience is in your hands. Invessed can make it happen for you.
Join our Lightning Web Demo: 5 points in 15 mins
Wed 2. Oct, 10:30 UK / 11:30 CEST
Register: https://t.co/yKdnoGeYxe
#assetmanagement#wealthmanagement#customerexperience
Blogged: Are Asset and Wealth Managers ready for a downturn?
As some warn of a new crisis, it pays to remember that performance attracts assets - but service retains them.
https://t.co/82qJ7pYxhN
An investor-first approach to break down #AssetManagement by profile (consumer or professional) and whether they expect a product- or service-type #CX.
See any industry from the customer's perspective and lightbulbs go off... read more on our blog:
https://t.co/FVeyYk1EEq
Blogged: T-shaped Products
https://t.co/lCZu00wyOU
In the world of agile workplaces, T-shaped skills are invaluable. As with people, so with products. Our partnership with Anevis Solutions combines our expertise in a solution that spans fund reporting to experience.
The countdown has started for #finfinity@MeetupDE.
You can still be onboard and experience insights on #wealthtech – such as Theo Paraskevopoulos' keynote on why "Wealth Managers Find Customer Experience Difficult."
More info: https://t.co/QVs6CIdJdl
@theotron
We think that the best asset management experiences start with investors.
Explore our digital transformation platform for asset and wealth managers.
https://t.co/i4tK7gBdcf
#assetmanagement#wealthmanagement#customerexperience
Next week I am presenting on #customerexperience and #wealthmanagement in #fintech meetup in Cologne.
Bonus track: we will also be discussing time travel... ⏳
Intrigued? Make sure you get your free ticket...
https://t.co/kD92hBvV9Q
The best #CustomerExperience is personal - not just personalised, so CMS/CRM integration is key. @grow_with_db and I presented how #Episerver and #Dynamics365 can tango, at the Epidemic Dutch meetup this week.
Slides: https://t.co/ppiA8H8Omw