@santanderukhelp I've spoken to my provider and they say it must be a Santander issue. I don't have a choice but to switch bank accounts. ☹️ I appreciate your help but I can't get an answer and I can't use my account. What else can I do! 🤷♀️ My other online banking app with HSBC works fine.
@santanderukhelp It still doesn't work. I tried connecting to the desktop site through a VPN and it worked, so it must have something to do with my network. It's so frustrating and makes the app and online banking completely unusable for me.
@santanderukhelp I've tried it both ways and in different places over the past week and it's always the same so I'm pretty confident it's not a WiFi issue.
@santanderukhelp On my computer, it just times out, I can't even select the account to transfer to in the drop down. On the app, I get as far as putting in the amount but it will not let me click 'confirm' - nothing happens! 😔
@santanderukhelp Thanks. I have tried this and, yes, it works to some extent. It lets me login but I still cannot make a payment transfer. Also, it's very annoying to have to delete my cookies every time I want to login. 😔
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@santanderukhelp Thanks. I tried it on two different browers. On Chrome I get this message: "Bad Request -Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."
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