Rakhee Gupta - The Life Stylist @therakheegupta - Twitter Profile

Rakhee Gupta - The Life Stylist @therakheegupta

2 months ago

@ViCustomerCare @ViNewsOfficial Funny how @ViCustomerCare closes the complaint without providing a solution

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Rakhee Gupta - The Life Stylist @therakheegupta

6 months ago

@ViCustomerCare what a disappointment … I complained about a billing error. I have been charged standard rates inspite of having an Always On package. Everyone I interact with has a different story. Extremely unprofessional customer service

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Rakhee Gupta - The Life Stylist @therakheegupta

3 months ago

@ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?

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Rakhee Gupta - The Life Stylist @therakheegupta

5 months ago

@ViCustomerCare "We have checked and found that the charges were genuine. However, as a one-time gesture, we can offer you a waiver of Rs.500/- (including 18% GST).” I repeatedly get this response from @ViCustomerCare but no explanation to my query … is this customer service?

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Who to follow

Yuriko Yamamura

@YurikoY15

MD & PhD, Institute of Infection, Immunity and Inflammation, @UofGlasgow, UK, J-STAR IR & AYR member

Adv Aditi Pratap Sampat

@aditisampat

Advocate - Bombay High Court. Visharad in Hindustani Vocal and 4th Year in Carnatic vocal. 4th Year in Kathak dance and Kalaripayattu Level 3 expert.

aisha 🍉

@peachanted_

Indeed we belong to Allah, and indeed to Him we will return. ~ Qur'an 2:156

Rakhee Gupta - The Life Stylist @therakheegupta

5 months ago

@ViCustomerCare @ViCustomerCare the saga continues … standard statement and no explanation offered … just a waiver to end the matter … awesome service standard

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Rakhee Gupta - The Life Stylist @therakheegupta

5 months ago

@ViCustomerCare @ViCustomerCare it’s been over a month since my concern has been on priority with different representatives & it continues to remain priority even now. Although it is funny that a problem takes over a week to resolve on priority basis (according to the message I have received)

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Rakhee Gupta - The Life Stylist @therakheegupta

6 months ago

@ViCustomerCare the problem continues … your representatives have no explanation for my queries … everyone has only tried to justify the wrong billing … I have been offered a waiver of ₹500 to keep quiet … Is this how the system works now?

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