Into two which doesnβt make any sense at all. These robots you have working your customer service are terrible and donβt know how to have a human interaction or communicate or process logically. Can someone look into this
@UberUKI_Support why is your customer service so poor? I made a purchase at Morrisons and was sent a replacement I wasnβt happy with, I got Β£0.00 refunded and then my receipt shows Β£11.00 refund adjustment charged to me and now Iβm disputing it Iβm being told my payment is split
A compensation amount. You stated that they are working through the amount of claims but how does someone who put theirs in after me, a couple of months after me, get resolved in less that a week? Can this be looked at with some urgency!
@British_Airways writing to you again as I am still waiting for a response. Itβs embarrassing from an organisation of this size that I am still waiting for a response to my claim. My colleague made a claim on Monday this week 13th May and has already received a response with
@British_Airways So my colleague put a claim in on Monday this week and has already received a direct response and a compensation amount, Iβve waiting since March and havenβt seen any movement, far from acceptable.
Can someone from @British_Airways explain to me why after putting in a compensation claim 2 months ago that I am yet to get any update? I think itβs quite disrespectful that I have waited this long and heard nothing. Do you think itβs acceptable to wait this long?