Mark N

[Mark N @therealmark85]

@netflix Thanks for making the decision easy to switch to Disney + with your greedy money grabbing password sharing plans. $37+ tax to get what I can from other services for less than half that. Pure greed. I hope you fail miserably.

[Mark N @therealmark85]

Dec 24th you failed to deliver my luggage. Still waiting over 1 month later to even have someone contact me after filling out all forms correctly. Where is my compensation? Answer your paying customers. Pathetic excuse for an airline. #WestJet

[Mark N @therealmark85]

December 24th you failed to deliver my bag. I've filed all forms, done everything correctly. Still have no response from anyone, it's impossible to get through on the phone. Stop ignoring your paying customers and compensate people. Shameful disgrace of an airline. #WestJet

[Mark N @therealmark85]

Dec 24th you failed to even load my bag onto the plane. I had to spend $500 out of pocket replacing essentials for my family. Where is my compensation? I've filled out all forms, no response. Not even an email or case number. Pathetic excuses for an airline. #WestJet

[Mark N @therealmark85]

@WestJet Might be able to go there if you ever give me and thousands of other Canadians their compensation you legally owe them for canceled flights (staffing NOT weather) and lost luggage.

[Mark N @therealmark85]

Lost my bag dec 24th. I've done everything you asked, all forms online. No way to contact westjet, 0 customer service. No reference number provided. No compensation. Avoid this shameless disgrace of a company at all costs. Communicate with your paying customers! #WestJet

[Mark N @therealmark85]

@WestJet @onemoreweektogo I've tried waiting hours on hold to talk to someone. Your customer service is non existent. Where is my refund for delayed baggage? Stop posting nonsense tweets and get to work refunding the thousands of Canadians you've screwed over.

[Mark N @therealmark85]

Where is my compensation for non delivered checked bag and baggage fees? You say to call a number, impossible to get through. I've done all online forms, no confirmation number or email. Refund me my money. Day 15 of this. What a shameful and disrespectful airline #WestJet

[Mark N @therealmark85]

Day 14, no update on bag, no compensation, no way to reach anyone at westjet. How can you run such an embarassing pathetic airline? Waited 6 hours on hold and never spoke to anyone. What a an absolute failure of an airline. Do you have any pride at all #WestJet?

[Mark N @therealmark85]

12 days since you failed to deliver my checked bag. No response, no customer service, no compensation. Hundreds of checked bags sitting unguarded at Pearson. What a disgrace, the most comprehensive failure I've ever seen from any airline in my life. #WestJet

[Mark N @therealmark85]

12 days since you failed to deliver my checked bag, where is my compensation? Where is your customer service? How can you run such a shameful, dysfunctional disgrace of an airline? Answer your paying customers! #WestJet

[Mark N @therealmark85]

@WestJet You didn't even attempt to deliver my bag for an entire week, I found it sitting unguarded in a pile at Pearson upon my return. I've filed out your online forms for compensation, no reply, no updates, no customer service at all. How are you so incompetent and shameful?

[Mark N @therealmark85]

Anyone who lost their luggage at YYZ, it's either sitting in piles at gate B domestic arrivals or in some warehouse you can't access. The employees at the airport and helpful, unlike corporate? Why did I find all this through social media and not a direct email or reply? #WestJet

[Mark N @therealmark85]

About to fly home after 7 days with no luggage, no updates from westjet, no communication, no responsibility, no compensation. Where is my luggage and how do I get it back when I land at Pearson? Answer people and stop ghosting paying customers!

#WestJet

[Mark N @therealmark85]

@WestJet 1 week with no update on my lost bag. Sent a DM, only received a generic reply, I replied to and you have not since answered. Where is my bag? How are you returning it to me? How are you going to compensate me for ruining my family's vacation? Answer for your failures!

[Mark N @therealmark85]

@WestJet It's been 6 days since I've flown from Toronto. My one and only bag was not on board. My entire family's items all in that one bag. I've sent you several DM's with no reply. I cannot call anyone as no one picks up the phone, no email, no Facebook chat. Where is my bag??

[Mark N @therealmark85]

@WestJet 5 days now with no luggage, no communication, no help. How can your company be so incompetent? I have sent you DM's with all my information and no one has replied. Phone lines impossible to get through. Where is my luggage and how are you getting it back to me?

[Mark N @therealmark85]

@WestJet 4 days since your last update. No official word or apology about the massive failure and loss of luggage for countless people on Dec 24th. My luggage lost, family vacation is ruined. My toddler doesn't have medicine! I can't even connect with anyone at Westjet. Fix this!

[Mark N @therealmark85]

@WestJet Flight on the 24th to Costa Rica, one bag didn't arrive. Ruined my entire family Christmas vacation. Toddler medication lost, impossible to replace. Have had to spend $300 out of pocket on clothes and toiletries. Where is my bag? Fix this now. No response after on hold for 2 hrs.