Theresa Spera

[Theresa Spera @theresaspera]

@TicketmasterUK Pre-sale for Black Keys isn't WORKING.
Such a horrible company and website

[Theresa Spera @theresaspera]

@FedEx how about you stop scamming customers via your invoicing process (or lack thereof) during the tnt merger in GB/Europe?

[Theresa Spera @theresaspera]

@UberEats @UberEats why don’t you address why no food is getting delivered in central London!

[Theresa Spera @theresaspera]

@virginmedia @virginmedia So starting off lying multiple times is an interesting way to treat a new customer before I even have my wifi hooked up. Vile. Getting out of this contract before I am stuck in your nightmare.

[Theresa Spera @theresaspera]

@Microsoft How about you respond to my message and the numerous threads in your help chats regarding the Mac issues with Teams that go repeatedly ignored and unanswered.

[Theresa Spera @theresaspera]

@GOoutdoors @ComplexShenani1 @EVRi_Delivery you will never see this item again. Seems all orders that haven't been delivered with that date update have been "lost" (stolen) by Evri.

[Theresa Spera @theresaspera]

@SPotatoes8 @EVRi_Delivery @BBCNews Oh try £383 worth of shoes..in Dec..and again £152 for two pairs of trainers. Stolen.

[Theresa Spera @theresaspera]

@ubereats_uk Fix the payment issue!! Trying to order on 2 different phones, getting payment errors on 4 different cards.

[Theresa Spera @theresaspera]

@HeathrowExpress Why is the website showing reduced services on the 8th? Strike action canceled, surely you can get to normal ops by Tue?!

[Theresa Spera @theresaspera]

@ukpassportcheck Donated to Trussell Trust. Thank you again for setting this up!

[Theresa Spera @theresaspera]

@ukpassportcheck Where can I donate?

[Theresa Spera @theresaspera]

@ukpassportcheck Thank you! Thank you!! Got in and booked for June 8th London! Brilliant!

[Theresa Spera @theresaspera]

@dhlexpressuk Ruined our NYE. Vile @dhlexpressuk NYE meal-Fresh food kit sat in your depot for 36 hrs. No accountability and gross incompetence. And damaging to a local restaurant just trying to do what that can while you greedily make money off of this pandemic, with zero care for customers

[Theresa Spera @theresaspera]

@wearz @Yourallypally @haringeycouncil You were lucky. It was a dangerous dumpster fire of an event.

[Theresa Spera @theresaspera]

@catinaflat @Olivia19801 Can I get my issue resolved?? I have a booking starting tomorrow and need support to confirm my payment and booking!

[Theresa Spera @theresaspera]

@catinaflat I need someone to confirm my booking. I have paid per your instructions and it still shows I need to book and pay. Someone needs to get back to me ASAP. This service is unacceptable.

[Theresa Spera @theresaspera]

@virginmedia 4 days is not “as quickly as possible.” Just stop with the meaningless platitudes and share what the actual issue is and justify the excessive resolution time. Vile incompetence and cost savings at the expense of customers.

[Theresa Spera @theresaspera]

@virginmedia @HanikoPrincess No good enough. It’s out in N7, no explanation and expected resolution in 4 days?! That’s not resolution, that’s vile incompetence, greed and not prioritizing customers.

[Theresa Spera @theresaspera]

@Gett_UK @gett_uk your app is garbage. Continuous error messages, reset text options don't work, customer service numbers that don't work, locked out for 30 minutes. First time I try to order a taxi in months and you literally prevent me from giving you money. #gettblog #gettuk

[Theresa Spera @theresaspera]

@jkarmy @markmanson Bird by Bird - Anne Lamott
fantastic book about writing and life