Rocco Sambucci

Doesn't matter where I go or what I do, as long as @vampbunny is by my side, anything is possible. #billsmafia

[Rocco Sambucci @theroccshow]

If everyone is allowed one personal item and one carryon, then why do I have to check said carryon? Figure your shit out @Delta

[Rocco Sambucci @theroccshow]

Kids don’t get a toy in their happy meal on October 7. Write to @McDonalds that same day, get told they will mail something out, and nothing happens. Make a tweet, @McDonalds feins interest, then nothing. Seems like they don’t give a McFuck about customers.

[Rocco Sambucci @theroccshow]

How is @McDonalds going to forget the toy in TWO happy meals, then open a case and tell me they are going to send out the toys for my kids, and then a month later tell me the case is closed. What in the McHell is that?!

[Rocco Sambucci @theroccshow]

I bought a hoodie online from @Spencers for my wife and got the wrong size. Then the useless person on chat tells me they can’t accept returns or exchanges, quoting the Spirit Halloween return policy. IT’S A HOODIE YOU SELL IN YOUR STORE!! How does that make any sense?!

[Rocco Sambucci @theroccshow]

@Spencers how is it I can’t return a hoodie a bought online that is the incorrect size? I’m told it has the same return policy as a costume from Spirit Halloween? What type of nonsense is that?

[Rocco Sambucci @theroccshow]

Nothing like prepaying for a @Hertz rental, only for them to refuse you a rental because of your credit score, and then give you the runaround for a refund. Absolute joke of a company.

[Rocco Sambucci @theroccshow]

@BigSteveTheXL @BatmanNotes That was rough

[Rocco Sambucci @theroccshow]

@redpoints Scam company that files false claims

[Rocco Sambucci @theroccshow]

@redpoints The real issue is how you close down small Etsy shops with false claims and then ignore the shop owner when they try to resolve things

[Rocco Sambucci @theroccshow]

@redpoints Making the same post twice in a row. Clearly run by bots and AI. Such a shit show over there

[Rocco Sambucci @theroccshow]

@redpoints Good to see you have time to make bullshit posts, but not time to respond to false claims

[Rocco Sambucci @theroccshow]

@redpoints Is the right step to use AI and bots to make false claims?

[Rocco Sambucci @theroccshow]

@redpoints Is your company in the habit of reporting fake materials and then ignoring someone trying to resolve the matter?

[Rocco Sambucci @theroccshow]

@redpoints Would be nice if someone in your office followed up with people. Not very professional to issue a case number and then ignore it.

[Rocco Sambucci @theroccshow]

@redpoints Does anyone actually work in your office? Or is it all bots reporting fake items?

[Rocco Sambucci @theroccshow]

So instead of @Etsy replying to my appeal regarding the suspension, I just login to see that, I’m assuming, the appeal has been denied. Absolute dog shit customer service. That’s fine Etsy, keep selling AI art and allowing false IP claims. We’ll go elsewhere.

[Rocco Sambucci @theroccshow]

@Etsy I’ve been told to watch for an email for over three weeks now @Etsy . In that three weeks, there was one email asking to clarify my info.

[Rocco Sambucci @theroccshow]

@Etsy has zero support for sellers and makes no attempt to help them when they permanently suspend a shop. Absolutely zero communication!

[Rocco Sambucci @theroccshow]

@Etsy In the last three weeks, I’ve sent at least 5 emails, submitted two cases, and been on chat with agents at least 10 times. All that to receive two emails asking to confirm the account info.