Eric J. Rubio

NonProfit & Arts Mgmt Professional | My hope is built on nothing less than Jesus' blood & righteousness | Married to Naomi | @WheatonCollege '11 | Matthew 6:33

[Eric J. Rubio @therubioroom]

@wmata broken A/C car 3134

[The Kennedy Center @TKCOfficial]

🇺🇸5🇺🇸

That’s how many days are left before the 48th Kennedy Center Honors on December 7.

In celebration, we’ll be counting down some of our favorite moments in Honors history.

Next up, the speech that started it all: legendary composer Leonard Bernstein welcomes the audience to the first-ever Kennedy Center Honors on December 3, 1978.

[Eric J. Rubio @therubioroom]

HUGE thanks to @united's Joseph B at @Reagan_Airport for moving my spouse and me to an earlier flight -- our original flight was delayed and we were at risk of misconnecting. At our @fly2ohare layover now with extra time to enjoy the United Club before our next flight!

[Eric J. Rubio @therubioroom]

@wmata car 3123 will need a very thorough cleaning when it arrives at its terminus in Franconia Springfield in a few minutes…

[Eric J. Rubio @therubioroom]

Props to Cambrie at @BiltRewards @HeyBilt for actually taking ownership to resolve the issue, and doing so with astonishing promptness. Cambrie should teach customer service courses.

[Eric J. Rubio @therubioroom]

Le sigh. @BiltRewards @HeyBilt and @lyft @AskLyft both blaming the other for why my points haven't posted correctly. Typical. Is it so impossible for one of you to just take ownership to resolve the issue! @KerrPoints can you help?

[Eric J. Rubio @therubioroom]

@BiltRewards @HeyBilt @lyft @AskLyft @KerrPoints And please do NOT copy paste yet again the instructions for linking accounts. If the issue was that simple I wouldn't be needing customer support.

[Eric J. Rubio @therubioroom]

Le sigh. @BiltRewards @HeyBilt and @lyft @AskLyft both blaming the other for why my points haven't posted correctly. Typical. Is it so impossible for one of you to just take ownership to resolve the issue! @KerrPoints can you help?

[Eric J. Rubio @therubioroom]

@wmata @Metrorailinfo what are the operating hours and schedule pattern for July 4? just looked on website and didn't find it mentioned anywhere

[Eric J. Rubio @therubioroom]

@ReggieGalloway @Metrorailinfo 3 times in 2 days at least 😔

[Eric J. Rubio @therubioroom]

@Metrorailinfo Props to the station staff at Rosslyn for giving very helpful explanations about how this all works! @wmata

[Eric J. Rubio @therubioroom]

@wmata @Metrobusinfo Massive props to the whole WMATA team. I was able to make basically my normal commute by train this morning and the only difference was that I had my choice of seats on the rail car!

[Eric J. Rubio @therubioroom]

@wmata When will bus/rail schedule information for (a) the day of Jimmy Carter's funeral and (b) Inauguration Day be published? Have just reviewed this page before coming here with the question: https://t.co/LNTtRxRAbg

[Eric J. Rubio @therubioroom]

@wmata Props to the operator of the trainset consisting of car #3238 presently operating Red Line service to Shady Grove. Very clearly enjoying their day at work with their friendly and helpful announcements of each station.

[Eric J. Rubio @therubioroom]

@wmata Car #6138 presently operating Blue Line service to Downtown Largo will need some extra mopping when it gets to the yard. Another passenger just peed on the floor by operator’s cab before alighting at Foggy Bottom.

[Eric J. Rubio @therubioroom]

@Travelers Need an email address for someone in the customer service department, please.

[Eric J. Rubio @therubioroom]

Credit where credit is due. Spoke to Zach (Zack?) at @StateFarm just now and in less than five minutes he was able to provide me a definitive answer to a question that's been unresolved for three weeks. Just wish everyone at State Farm was that helpful...

[Eric J. Rubio @therubioroom]

@netsolcares is breathtakingly incompetent at managing customer accounts

[Eric J. Rubio @therubioroom]

@ChaseSupport @HyattConcierge Can someone respond please?

[Eric J. Rubio @therubioroom]

Sigh. @Chase / @ChaseSupport and @Hyatt / @HyattConcierge. I genuinely value being a customer of both companies. But why is it so challenging to track the $5k spend = 2 elite qualifying nights benefit of the WoH credit card??? :/ cc: @OneMileataTime https://t.co/GEkEeU7xhA

[Eric J. Rubio @therubioroom]

@ChaseSupport @HyattConcierge

[Eric J. Rubio @therubioroom]

@Amtrak Hi, is there a reason a trip that my upcoming trips show up fine in the home screen of the app, but not within the My Trips section when logged in at https://t.co/iWler4lAcN?