@flipkartsupport@Flipkart@flipkartsupport Is this how you treat your customers? This is the second time my return request has been rejected without a proper resolution. Even when I receive a call, the line gets disconnected from your end, yet I receive a message saying I was “unable to reach.”
@flipkartsupport@Flipkart I received a duplicate CMF 65W charger. The SN on the box and brick don’t match, the weight differs from the original, and there’s an unusual blue light inside the brick when plugged in, which the original doesn’t have. (1/2)
@flipkartsupport@Flipkart CMF service centre inspected it and confirmed it’s fake. Flipkart rejected my refund asking for a denial letter, which CMF says they don’t issue to anyone. Please resolve this urgently and refund me. #Flipkart#ConsumerRights (2/2)
Disappointment from @hdfcergogic and @HDFCLIFE continues. What's the point of a Chief Grievance Officer if there's no meaningful resolution? I was asked to cancel my policy, only to be denied the refund later. Weeks of inconvenience, poor support, and still no fair resolution.
@HDFCERGOGIC@HDFCLIFE@hdfcergogic After emails, calls & social media follow ups, you've finally agreed to reinstate my policy by paying ₹9,048. But the real issue remains. AutoPay failed with zero notification. I've lost trust in your service. I stand by my request for a refund of my first EMI.
@HDFCERGOGIC@HDFCLIFE This is a classic example of how customers can lose trust in a company. My experience with @hdfcergogic & @hdfclofe has been nothing short of frustrating. Here's what happened: 🧵
@HDFCLIFE Is this how you treat customers? I'm exhausted following up via calls and emails. I was told my case was escalated, then calls stopped connecting. Now agents disconnect after hearing the issue. Please resolve this immediately and reinstate my policy and auto debit.
@HDFCERGOGIC@HDFCLIFE After weeks of emails, calls, follow-ups, and social media escalation, I have completely lost trust in @hdfcergogic. I stand by my request for the cancellation of my policy and a full refund of my first EMI as fair compensation for the inconvenience caused.
@HDFCERGOGIC@HDFCLIFE I genuinely feel deceived, and this is not how customers or their hard-earned money should be treated. The fact that I received a response only after escalating the issue on social media is, itself, embarrassing for a company that claims to prioritize customer service.
@HDFCERGOGIC@hdfcergogic@hdfclife Your reply ignores the real issue. AutoPay was enabled, yet no SMS, email, call or app alert was sent when the EMI failed or before my policy lapsed. I found out by chance. After weeks of follow-ups, I now expect a full refund of my first EMI.