Soni Singh

[Soni Singh @thesonisingh]

@carrier (2/2) I have uninstalled by their technician, called them for installation and they are asking for 3300+GST because as per them GAS may get leaked on reinstallation. This is how you are making money. No accountability, No service. What can be worst than this.

[Soni Singh @thesonisingh]

@carrier Firstly, delivered defective indoor & outdoor unit, technician ruined wall, charged alot for installation. Took 6 months for outer unit exchange, inner still leaking water. Bought in may, started in November. For shifting they are asking gas charges too.

[Soni Singh @thesonisingh]

@KurlonLimited I couldn’t hear from your concerned team. And I just want to understand if I wanted to buy a new mattress could you have done the same.? Where is your concerned team anyway.. ?
@KurlOnOfficial @consumerforum_

[Soni Singh @thesonisingh]

@KurlonLimited And I couldn’t hear from your concerned team yet.

[Soni Singh @thesonisingh]

@KurlonLimited Since 10 days, your customer care is saying exactly the same.. now I am listening it on twitter..

[Soni Singh @thesonisingh]

@KurlonLimited The way Kurlon team try to contact, it is evident that the intent is deceitful, it is neither responsible nor genuine. Just receiving some missed call in 10 days.

[Soni Singh @thesonisingh]

@KurlonLimited Even if I got some call now, hoping it was from Kurlon and the voice was not coming got disconnected, they didn’t even called back. It is possible to miss the call, there is no way to call back, why don’t you send email, it may suit me better.

[Soni Singh @thesonisingh]

@KurlonLimited My complain number is 433114, and please do something, the response is very cold, I wonder if you sell the product this way only.

[Soni Singh @thesonisingh]

@KurlonLimited @KurlonLimited

Trying to exchange mattress(coir rutile) since 10 days, inspection was done and approved on 16th, calling C.C daily, and not getting any call from calculation team. This has become time consuming and exhausting

[Soni Singh @thesonisingh]

#kurlon

[Soni Singh @thesonisingh]

@KurlonLimited

Trying to exchange mattress(coir rutile) since 10 days, inspection was done and approved on 16th, calling C.C daily, and not getting any call from calculation team. This has become time consuming and exhausting

[Soni Singh @thesonisingh]

@KurlonLimited

Trying to exchange mattress(coir rutile) since 10 days, inspection was done and approved on 16th, calling C.C daily, and not getting any call from calculation team. This has become time consuming and exhausting

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo @carrier Yes, I have seen that you want me to wait, but is there any timeline till when I will get the replacement? There is no single respond from your side till now, after trying so many many times.. Not a single person has replied in transparent and fair way not even today..

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo @carrier That day I talked to Mr Ajay who has promised to resolve it by the end of Saturday, I am trying to call him since Saturday, he doesn’t take call neither reply to messages. Now I literally have no clue whom to reach..

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo @carrier No one is really helping, after calling several times and several days all they have to say is “dekhta hu”. I have bought this ac in may, now it’s September and still there is no reliable assurance, no transparency and there is no fixed time line..(1/2)

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo @carrier Thank you

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo It’s been more than 15 days, your technician also confirmed that there is some leak in compressor/manufacturing defect, we have requested for either refund or replacement, no one is taking call, don’t know how to follow back.. please help @CarrierMideaInd @carrier

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo @CarrierMideaInd you did not respond to my question where I should follow up(email I’d, phone number) and any time limit with which I can expect you will resolve it ?

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo Even in 3 months( must be telling you AC did not start yet,) they could not even say it, what’s the exact problem!! They have even taken the inner unit with him for a week!!

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo I have registered the request more than 15 times, customer care says nothing.. service centre personcalled that he will come again and will try to make it work(which he couldn’t do in 3 months). After 2 weeks of continuously calling and messaging someone visit and does nothing.

[Soni Singh @thesonisingh]

@CarrierMideaInd @CarrierMediaCo The same person was calling again, who was not picking call even after calling 10-15 times. It’s been 3 months ac did not even start, are you planning to keep this doing till warranty ends or please replace or refund it.