Chris Ramsden @thetvking - Twitter Profile

Chris Ramsden @thetvking

about 4 years ago

@HalifaxBank DM sent

0

Chris Ramsden @thetvking

about 4 years ago

@HalifaxBank do you have any staff servicing 03457263646 I can never get through the automated service hangs up. I'm told lines are open 07:00 to 23:00. https://t.co/p2P8UI3YLf I've twice been told by your in app message service that I need to ring you. But I can't get through

1

0

Chris Ramsden @thetvking

about 4 years ago

@HalifaxBank So, day 4 of actively chasing and calling on this issue and I'm hoping that I will get to speak to someone who can actually help and not get passed on again.

1

0

Chris Ramsden @thetvking

about 4 years ago

@HalifaxBank So I went in branch just before closing at 5. Whilst they couldn't help me directly. They did calarify some more information about my issue. They have provided me with another number. Which I need to call today as it's only a 9-5 service.

0

Who to follow

Creative Nature

@creativenature

Premium #GlutenFree #NutFree Snacks, Baking Mixes & Superfoods Winner of The Grocer, Great Taste, Quality Food, Free From Awards and Overall #FSBAwards

Huddersfield Hub

@HuddsHub

An independent positive news website for Huddersfield. Covering local news, business, sport, what's on, community & charity events. Registered as a CIC.

One Stop Stores

@onestopstores

Welcome to the official home of One Stop on Twitter, we are open: Mon – Fri, 9am – 5pm. For terms & conditions see https://t.co/99c1Lu18J9

Chris Ramsden @thetvking

about 4 years ago

@HalifaxBank Turns out I was given the wrong number 03453661513, and that team were unable to give me a number that wasn't the centralised customer service team 03457263646 that I had been speaking to earlier(when I got through).

1

0

Chris Ramsden @thetvking

about 4 years ago

@HalifaxBank It worked to a point. I got given another number 03453661513 for another team. I was told I could ring from 08:00. Only to find out after another automated system that, that team doesn't start until 09:00. Despite being told by the Halifax call centre to call from 08:00

1

0

Chris Ramsden @thetvking

about 4 years ago

@HalifaxBank Thanks that's worked. But it shouldn't have to be that way. At least let people know the length of the queue or be able to join the queue.

1

0