Family, cricket, football, travel, curry, darts, cycling, running . MK Dons & England home & away. Cricket Umpire. Long for Spangles & Pacers. Views are my own.
@mkcouncil Given the bin collection request was made in Oct 25, I think it is now quite reasonable to follow up again with you @mkcouncil in order to understand why 2 completion requests have been issued and why the bin still hasn’t been collected? Any ideas or will I be ignored again?
@mkcouncil my damaged green bin was replaced following notification on the 12th Oct and despite 3 (or 2?) follow-up requests, the broken bin has still not been collected despite suggestions otherwise. Any ideas??? I’ve decided not to call again because clearly this doesn’t work.
@mkcouncil I’m really a loss as to what to do now, this has been going on since October. Can someone please help? I’ve been told the bin has been collected twice, which is factually incorrect. Phone calls, messages etc, not a good use of your time or mine.
@mkcouncil my damaged green bin was replaced following notification on the 12th Oct and despite 3 (or 2?) follow-up requests, the broken bin has still not been collected despite suggestions otherwise. Any ideas??? I’ve decided not to call again because clearly this doesn’t work.
@bt_uk after numerous calls following a telephone fault back in Jan re my elderly widowed mother in law’s phone line and endless queuing for a response, she is no further forward following promised compensation in Feb. Do you not have a vulnerable customer policy? What next?
@_bt_hqs Can you please advise whether you are going to DM me for the account holder’s info in order for you to make proactive contact? My mother-in-law is even talking about not chasing any more because this is causing her so much distress. How can that be right!?
@bt_uk After 8 months, this method has proven not to work. You have an elderly customer who is hard of hearing and becoming extremely anxious and distressed by the situation. So I’m absolutely clear, are you saying you will not PM me for her details and won’t make proactive contact?
@ftfc Well done to all concerned @ftfc I was shocked & saddened to hear the news of Tony’s passing this am; We worked in the same industry for many years, shared a love for football, cricket and real ale. We always tried to get together when “Fleety” played my team MK Dons. RIP mate.
@JWagg94945@Alamo This is totally unacceptable. Having been privy to the circumstances here, I am astounded that a company the size of Alamo can treat a customer in this way. Payment has been taken twice but must be accounted for somewhere. Why is this not the case?
Having been charged twice due to an @Alamo error when renting a car in the USA they are now denying that a duplicate payment was ever made despite evidence of this going through my bank. Absolute disgrace and seem intent on stealing customers money #thieves#alamorentacar