@AmericanAir And of course - the flight the bags are on keeps getting delayed. Now it’s going to be after 1:00am - if the flight actually ever departs Dallas. @AmericanAir - do better.
@AmericanAir I (foolishly) took your advice and checked my daughter into terminal B instead of her departure terminal (C) today at DFW - only to have to you let her bag sit at terminal B for 2 hour and miss being loaded on her flight. Now they might arrive at midnight. Fail.
@AmericanAir Done - but not the point. Don’t advise people to check in to other terminals if you are just going to let their bags sit there and miss their flights. 2 hours should have been more than enough time to get a bag from terminal B to terminal C.
@AmericanAir Now you MIGHT get us to our destination by 4:00am. No rental car now - are you going to pick up my cab fare?
But I’m getting ahead of myself, we haven’t left yet. There’s still plenty of time for you to screw this up.
#epicfail
@AmericanAir Four planes taken out of service today on the same route. I support safety - but this looks a lot like incompetence. Is having people actually traveling again too much for you to handle?? #epicfail#stillwaitingtodepart
@AmericanAir I fly for business because I have to. I fly for leisure because I want to. After the debacle that has been today - I’ll think twice about how much I want to fly American. Do better.
#epicfail
@AmericanAir Do have any planes that are actually functional? Do you delight in wasting an entire day for your customers and STILL you can’t make a simple departure? Thanks for ruining Father’s Day weekend. #epicfail
@hbomax Your customer service is appallingly weak and ineffective. Thank for wasting my time in a futile effort to avail myself of a promotional offer YOU emailed to ME.
@AmericanAir I understand bad weather - but how do you board a delayed flight, taxi, get all the way to the end of the runway… and THEN time out the crew? We wasted so much time taxiing out and back. It’s just incredibly bad management and customer service.
@Tesla Your service centers keep cancelling my appointment and tells me to go to @safelite. Safelite cancels my appointment because Tesla won’t sell them windshield glass. How exactly am I supposed to replace my windshield??