@LordCyler @LGUS For more examples of how awful LG's service is just check their LG Global Facebook page. 1 star and it's nothing but horrible service reviews
@LGUS the following is a condensed version of our service experience over the past year. I recommend consumers stay away from LG products until LG customer service improves. Don't offer repairs and string customers along for a year and then say, we can't do anything for you.
@LordCyler @LGUS I think LG's strategy is likely to make their service experience so insanely horrible that people buy 3rd party warranties. This way LG doesn't have to deal with service, they save a ton of money on that and they make more money when the 3rd party warranty company orders parts.
@whotookmyeggs@LGUS Their only offer after this gigantic year long disaster is: buy a new one and they'll give me a small rebate. 1. Why would I buy anything from this disaster of a company, and 2. Others seem to have gotten a similar offer and are struggling to redeem it after buying a new one...
@micah_ohl @LGUS The fact that that's the only solution because the support is so bad is insane. Hopefully you bought something other than an LG this time around lol
@willseke@Kasia_elloott@LGUK@LGUKCare Similar problem here in the US, constantly told they'll fix it and then never get a call back, getting close to a year without a resolution