Mike Downs

Manager, Human Centered Service Design at Service Nova Scotia. I care about #citizens.

[Mike Downs @thinkusability]

City of Fredericton: Petition against Fredericton new noise bylaw - Sign the Petition! https://t.co/c0vXJdRxhC via @CdnChange

[Mike Downs @thinkusability]

@theatomicgeeks @bizarrojimmyols They wouldn’t let me do the mailbag sad trombone.

[Mike Downs @thinkusability]

We're looking for folks to help with a #UsabilityStudy.

Really wide call for this one ... we're testing a new service to book appointments at Access Nova Scotia.

Sign up here:
https://t.co/KmSEMldiNd

[Mike Downs @thinkusability]

Hey @canadapostcorp why can't i pick up a package when it hits my city at say the sorting facility?

Would get me my new glasses day maybe 2 early AND save you deliveries?

I'm going right by there anyway ...

#options

[Mike Downs @thinkusability]

@tashclarke73 @stephanielummis @firebethfox @jaCattell I know right, that picture blew me away.

[Mike Downs @thinkusability]

@stephanielummis @firebethfox @jaCattell It certainly isn’t me anymore. But no some other dashing young man.

[Mike Downs @thinkusability]

@firebethfox @jaCattell Oh my lord #hilarious

[Mike Downs @thinkusability]

@firebethfox @jaCattell Holy cow I had so much hair back then.

[Mike Downs @thinkusability]

@scottmduff @hanley_leanne I was regretting wearing a long sleeve black shirt to a patio in that pic.

[Mike Downs @thinkusability]

@sassypants81

[Mike Downs @thinkusability]

Wonders if wearing an undershirt on a zoom call is appropriate work attire. #CasualFridayPandemic

[Mike Downs @thinkusability]

@gabwhite ‘Nobody f@&ks with the Lords of Death.’

[Mike Downs @thinkusability]

Just had a call with folks from our innovation hub and a couple other labs around town. TOTALLY excited about this idea I'm trying to pull off. #Hackathon

[Mike Downs @thinkusability]

So @hfxgov is only doing green bin pick up once a week this year?

@WayMason what the actual fuck? We’re supposed to be staying home, not going out but also creating less waste?

[Mike Downs @thinkusability]

@shawnmabey Ha! Just with more stickie notes!

[Mike Downs @thinkusability]

Coming out of management retirement to run not 1 but 2 usability studies in the next weeks. #WheresMyUsabilityVest

[Mike Downs @thinkusability]

@firebethfox Exactly.

[Mike Downs @thinkusability]

@firebethfox You could literally be talking about almost any of the iconic wrestlers Undertaker, Stone Cold, Flair kept retiring and coming back, maybe that will be me too.

[Mike Downs @thinkusability]

I don't know what to tell my boys anymore. They are struggling with the images they see in their social media feeds.

I've told them there have been times like this before and we came through but they are scared.

It feels to them like the end of the world.

[Mike Downs @thinkusability]

This pandemic has got me I credibly comfortable with being seen in just a house coat. Taking the dog out, zoom calls ... I need an in person meeting soon just so I can wear my new suit!!!