Thirteen Group

At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well.

[Thirteen Group @Thirteen_Group]

@John84721665973 We're sorry to hear this. Please could you send us a message with your details so the team can help. thanks

[Thirteen Group @Thirteen_Group]

@Nicole4Justice_ Hi Nicole, thanks for your message. Please can you send us a direct message with your details so we can look into this for you? Thanks.

[Thirteen Group @Thirteen_Group]

@quotidian_1 Hi Mike. thanks for your message. Our rent charges are set in line with government policy to make sure they're fair. We understand this can feel worrying and we’re here to support to our customers. You can read more on our website 👉 https://t.co/gKPBzO5KL9

[Thirteen Group @Thirteen_Group]

@inkedcaribbean Hi Nicole, please try to send us a message now. We've let the team know about your message, so they'll be ready to help you as soon as we have your details. thank you

[Thirteen Group @Thirteen_Group]

@rebeccacairnes Hi Rebecca, we're glad this has been resolved for you. Thanks.

[Thirteen Group @Thirteen_Group]

@inkedcaribbean Hi Nicole, we're sorry to hear this. Please could you send us a message with more information, so we can look into this as soon as possible?

[Thirteen Group @Thirteen_Group]

@rebeccacairnes Hi Rebecca, unfortunately we can't direct message you on here, but your message has been passed onto customer services who will be looking into this for you. Thanks.

[Thirteen Group @Thirteen_Group]

@MMarmia Hi, we appreciate that people don't always feel comfortable to raise a complaint which is why we offer different ways to do it. You can find more information on our website https://t.co/Kq2nlJ1MOA. We have passed your feedback on to our Touchpoint team for improvement. Thanks.

[Thirteen Group @Thirteen_Group]

@StevePe51559304 Hi Steve, if there is something we can help with please do send us a direct message so the team can look into this for you. Thanks.

[Thirteen Group @Thirteen_Group]

@mrdalkin1234 Hello, please could you send us a private message with your details so the team can look into this, thanks

[Thirteen Group @Thirteen_Group]

@gemstar2991 Hi Gemma, we're sorry to hear about the issues you're experiencing. Our housing team have dropped you a text with their contact details to see how we can work together to come to a solution. If you have not received this, please let us know. Thanks.

[West Yorkshire Housing Partnership @WYHousing]

We've launched our new annual report, showing how we're working together to build a better West Yorkshire.

With 85,000 people on housing waiting lists, we're tackling the housing crisis by building affordable homes and upgrading existing ones.

Read here: https://t.co/NAmRpYHwiv

[West Yorkshire Housing Partnership @WYHousing]

📢 Something exciting is coming...

We're about to launch our new website - a home for housing ambition, news and insights for #WestYorkshire.

Stay tuned, it’s just around the corner!

[Thirteen Group @Thirteen_Group]

@StevePe51559304 Hi Steve, we can see you have been speaking to a member of our team with more detail on this. Thank you for bringing it to our attention.

[York and North Yorkshire Housing Partnership @YNY_Housing]

Everyone should have access to a safe, warm and affordable home.

That’s why we’ve set out new priorities to tackle the housing crisis in #York and #NorthYorkshire.

1) Right homes in the right places
2) Low carbon homes
3) Workforce capacity

Read more: https://t.co/gh8YIFD1Aq

[Thirteen Group @Thirteen_Group]

@thot_hanks Hi, thanks for your message. Please can you direct message us with your details and address so we can investigate this for you? Thanks.

[Thirteen Group @Thirteen_Group]

@MarkOnTwittter Hi Mark, thanks for your suggestion. We'll let our communications team know. You can always send us pictures and video of any estate issues via social media or email [email protected]