@BrandAlleyUK you have taken £356 from my account (3 x £119) this is money that has been cleared, it is not pending. I do not have any order confirmation numbers or emails. There are no orders listed when I log into the app. Refund this money immediately.
@marksandspencer hi, I want to buy girls school blouses, you size go up to age 17-18 but your online size guide stops at 14-15. Please can you send (and ideally publish online ) the sizes for the interim sizes? Thanks
@GlossyboxUK can I cancel a gift subscription? It hasn’t been activated because despite including delivery, you want the recipient to pay again for delivery of their own gift and claim it back. Now isn’t that a very silly product to sell and just a tiny bit shit
@GlossyboxUK_CS I’ve already done that and glossybox rep said to pay the postage and claim back refund. It’s a joke. It’s meant to be gift back postage. I shouldn’t need to share my payment details. I don’t want this wild goose chase. How go I cancel the gift card?
@GlossyboxUK_CS my daughter has been bought a subscription for Xmas. I’m trying to claim it for her but the postage is being added to the basket . Delivery is free so don’t know what to do to complete order . Please advise
@GlossyboxUK_CS Hi Macey, no luck with the Facebook team. I was advised to pay postage on the 3mth gift subscription (incl postage) and then you guys would refund it! That’s ridiculous right?
@EilishMccolgan@btsport Well deserved! I’m a plodder too (in fact I think you’ve zoomed past me on the loop line!) it’s been great watching you compete this year. Such an inspiration to the young ones coming through and old plodders like me too. Enjoy celebrating x
@RoyalMailHelp Had a card pushed through saying my delivery had been left in a safe place. Problem is, the ‘side of my house’ isn’t my designated safe place and I can see no sign of whatever had been left there. Why?