Tom Hallam

Lead User Researcher / UCD Lead - NHS Digital

[Tom Hallam @thomashallam]

@jerryjliu0 why didn't you just ask the supplier to provide answers to your questions in the RFP in the first place? rather than wasting money and resources on ai

[Tom Hallam @thomashallam]

I also recently reviewed nearly 200 adhoc requests send to our UCD Ops team - shared findings and thoughts here
https://t.co/XLqJldlR18

[Tom Hallam @thomashallam]

really late.. but finished and shared my October month notes https://t.co/EEl7jJpGOm

[Tom Hallam @thomashallam]

@BenHolliday and the Accessibility disproportionate burden statement that says the website was due to be fixed in 2020

[Tom Hallam @thomashallam]

@BenHolliday yuck. used it recently... best one is if you click back and get 'error please start again'

[Tom Hallam @thomashallam]

weeknotes up after a few weeks off. It has been a busy all summer all round! https://t.co/2ezYq7fL9w

[Tom Hallam @thomashallam]

@OfficeOfWilson occupational hazard… and HR didn’t check the JD

[Tom Hallam @thomashallam]

@philp75 home schooling primary kids… a total nightmare. please not our school 🙏

[Tom Hallam @thomashallam]

@VirtualEva Thanks Eva! Great to have your support

ideal world.. SLT more involved / aware of UCD initiatives, but understandably focus is on merger / other priorities atm

[Tom Hallam @thomashallam]

Have you wondered what UCD-Ops or Re-Ops managers do? And how this different to other UR management roles?

Here is my end of year review, after a 12-month rollercoaster or change!

https://t.co/8iNZ0NwXua

[Tom Hallam @thomashallam]

@equalsShaun also as a cs staff we can't really recommend one agency over another need to publish the work on a framework or gcloud

[Tom Hallam @thomashallam]

@equalsShaun depends what are your project requirements? each agency has different processes / specialisms
good outcomes hugely dependent on how you work with supplier, and the staff assigned to your project

[Tom Hallam @thomashallam]

Blog updated (yesterday). Last week was pretty horrendous so not a typical weeknotes . And it took twice as long to do everything this week due to migraines https://t.co/EEl7jJp8YO

[Tom Hallam @thomashallam]

@karlgoldstraw @1HanifRehman nice work! varnished my floorboards a few months ago. ahh the knee pains lasted for weeks!

[Tom Hallam @thomashallam]

@markbrani faceplant in the street, pavement pains!

[Tom Hallam @thomashallam]

@thediydev this. like I'm sure I started an interesting project 19 months ago but something else came up

[Tom Hallam @thomashallam]

Healthcare tech can’t solve all problems.
Let’s not lose sight of the huge role played by community, first aiders, nurses and doctors

[Tom Hallam @thomashallam]

It was a wild and late Friday night. will share more on my blog when had time to write down what happened

[Linus ✦ Ekenstam @LinusEkenstam]

It’s hard to comprehend how fast multiple industries will be disrupted in the age of intelligence, we’ve seen nothing yet.

And AI will never be as bad as it is today. It will only get better.