Thread

Thread makes IT service magic by connecting the right people across businesses, at the right time.

[Thread @thread_magic_]

We are incredibly proud to have been selected for this @Azure OpenAI Service customer study.
Credit to the great work and creativity invested by the @thread_magic_ team in collaboration with awesome #msp partners, investors and advisors.
Together we make IT service magic ✨

[Microsoft Azure @Azure]

Find out how a Service Collaboration Platform that uses Azure OpenAI Service is saving technicians over an hour per day in administrative tasks: https://t.co/SQ6tHYaxzB #AzureOpenAI

[Thread @thread_magic_]

“Meeting clients where they are is super important for us. It allows us to live up to our promise of being approachable and friendly while delivering the information that we need to in a manner they can digest.” –Mallory Randall, Dir. Marketing, Interlaced
https://t.co/d7mAGiHW0L

[Thread @thread_magic_]

A Deep Dive on the Future of MSP Service Experiences by Pivotal Crew & Thread https://t.co/X5Qr0ZptAv

[Thread @thread_magic_]

A Deep Dive on the Future of MSP Service Experiences by Pivotal Crew & Thread
https://t.co/9B3rY6VrYc

[Thread @thread_magic_]

We’re excited to announce a strategic partnership between Thread and Elevate Advisory Services, LLC!

Elevate’s Microsoft ecosystem and GTM expertise will empower Thread to accelerate our Teams and Azure OpenAI Service strategy and further our mission: to make service magic ✨

[Thread @thread_magic_]

This July 4th, declare independence from duplicate service tickets and the extra work caused by them 💥

Introducing: 🔗 Linked Threads!

Cut through the noise and simplify your work by combining multiple threads into a single conversation with 3 clicks:

https://t.co/ZgAA5mEq2g

[Thread @thread_magic_]

We have a great webinar lined up for this week 👇

📅 Date: Wed, May 10
⏰ Time: 2:00 PM ET
🦉 Who: @LifecycleMSP & @thread_magic_

Elevate Your Service Experience: Meet Customers Where They Are.

Register here!
https://t.co/b6pVK2DBIR

[Thread @thread_magic_]

Learn more about Service CoPilot at https://t.co/zi3rcm4fWL

[Thread @thread_magic_]

ICYMI:

@thread_magic_ x @Azure #AzureOpenAI saves #msp service teams > than 1 hour per engineer each day.

That 12% boost in production capacity goes right to your bottom line.

Most important:

Service CoPilot makes work life better for your people.

Here’s how 👇

[Microsoft Azure @Azure]

Find out how a Service Collaboration Platform that uses Azure OpenAI Service is saving technicians over an hour per day in administrative tasks: https://t.co/SQ6tHYaxzB #AzureOpenAI

[Thread @thread_magic_]

Learn more at: https://t.co/C4gA3Mz6kO

[Thread @thread_magic_]

We are incredibly proud to have been selected for this @Azure OpenAI Service customer study.
Credit to the great work and creativity invested by the @thread_magic_ team in collaboration with awesome #msp partners, investors and advisors.
Together we make IT service magic ✨

[Microsoft Azure @Azure]

Find out how a Service Collaboration Platform that uses Azure OpenAI Service is saving technicians over an hour per day in administrative tasks: https://t.co/SQ6tHYaxzB #AzureOpenAI

[Thread @thread_magic_]

Want to learn more about #ServiceCoPilot and how to think about collab AI for your MSP?

Here is Intelecis's CXO, Charlie Chen's, take on:

1. How Thread makes service magic for users; and,
2. Where their #msp is already getting value from Thread.

We love you, too, Charlie!

[Thread @thread_magic_]

Looking for cutting-edge Managed IT Services solutions at @robinrobins Big Seminar?

Visit @thread_magic_ booth to experience the future of Managed IT Services and exclusive event promotions.

See you there! #thread #FutureReady #robinsbigseminar

[Thread @thread_magic_]

“This is your CoPilot.. buckle up & keep any arms and legs inside the vehicle always. The rocket ship is primed & ready for liftoff in:

3..
2.."

Robin Robins Big Seminar is a GO!

Stop by our booth to learn about where Thread is taking the future of IT service experiences.

[Thread @thread_magic_]

Revolutionize your #MSP with IT Glue actions in Thread! Access to the right knowledge at the right time unlocks more effective cross-functional collaboration, faster time to resolution, and (most important) a better #serviceexperience for your users.

👉 https://t.co/JndmqvkP3D

[Thread @thread_magic_]

RFA + Thread: Scaling support
https://t.co/uIvoCV28rC

[Thread @thread_magic_]

7 Figure MSP CEO, @chriswiser talks about the transition from break-fix MSP to Risk Manager. View the full interview here https://t.co/7NZlCYjVMs

[Thread @thread_magic_]

We're excited about our Partnership with 7 Figure MSP We sat down with @chriswiser to talk about service collaboration. Watch the full version here https://t.co/yMzVWGO39K

[Thread @thread_magic_]

How Chatgenie Helped Three18 Improve Customer Satisfaction by Meeting Users Where They Are
https://t.co/S6mmmrHyX2

[Thread @thread_magic_]

@Sierra2Pacific 🏔 does great work with #MSP's. ITB we explore the intersection of process x tooling with CEO, Adam, to learn:

🔨 Why #servicedelivery is hard to nail.
👣 Steps you can take - fast!
🧾 How to simplify time entry.

Read on for more! 👇 https://t.co/4Ph5KBd2wx