Hi Brandon, this statement is not accurate and contains false information. The payout was processed and paid.
If you’d like proof, please open a support ticket and we’ll provide the details there.
In the meantime, your accounts have been temporarily placed on hold while this is clarified.
📢 MLK Day – Adjusted Trading Hours (All Instruments)
📌 In observance of Martin Luther King Jr. Day, please note the following adjustments:
Sunday, January 19, 2026
• Markets open at 5:00 PM CT
Monday, January 20, 2026
• Trading halt at 12:00 PM CT
• Reopens at 5:00 PM CT
Tuesday, January 21, 2026
• Markets close at 4:00 PM CT
• Reopen at 5:00 PM CT
👉 For full details, see CME Trading Hours:
https://t.co/BTEgf18bIS
What are Bollinger Bands actually telling you?
They measure how price behaves as volatility expands and contracts, helping traders understand market conditions in real time.
Watch the full video👇
CME Trading Update
All CME Group markets are now open and trading normally.
However, we advise traders to remain cautious, as conditions may still be stabilizing following the earlier disruption.
We will continue monitoring the situation and share any relevant updates.
Thank you for your patience.
⚠️ CME Trading Halted
Dear traders,
CME has temporarily halted trading due to a cooling issue at the CyrusOne data centers, which is currently impacting market operations.
Our team is closely monitoring the situation and will continue providing updates as more information becomes available.
Thank you for your understanding and patience during this unexpected interruption.
@chrisfutcher Hi Trader! At this moment, nothing changes, the accounts stay active and you can keep trading as usual.
Any update or next steps will be shared with the community in due time.
IMPORTANT UPDATE REGARDING PROJECTX
Dear Traders,
We would like to inform you of an important update regarding the ProjectX platform.
ProjectX notified us of their intention to discontinue support for all external prop firms.
At this stage, nothing changes for traders currently operating on ProjectX. Your accounts remain active, and you may continue trading as usual without any disruption.
New purchases on the ProjectX platform also remain available until further notice.
We are in ongoing discussions with the ProjectX team to clarify the situation and evaluate all possible options. As soon as we have additional information, we will update you promptly.
Thank you for your continued trust.
The TickTickTrader Team
@TheWhiz21@Trading_Balance@UncleBugatti Hi Trader!
We’re sorry to hear that! We’ll reach out to you via DM to review your case and assist you further. Thanks for bringing this to our attention.