I ran vacation rentals in South Beach and Miami for 10+ years. Bedbugs, no-shows, 4 AM check-ins, a thief through an open window. I made most of the mistakes so you don't have to.
I turned the lessons into a free 2-page launch checklist for new hosts ππ
https://t.co/ZsUfryDH4K
@sreeramkrishna@AirbnbHelp@bchesky@Airbnb Rough spot. For next time: send refunds through the platform's own request tools instead of offering them in chat, and screenshot everything, including the noise complaint. A clear paper trail is the only thing that helps you with support.
@LoganARobison Cheapest isn't the goal; reliable is. I went through about 10 cleaners before I found 3 or 4 I trusted, and I learned the job myself first so I knew what a good turnover looked like. One no-show on a same-day turn costs more than the savings.
@CityofHBPIO Reminder for anyone new: check your city's STR rules, HOA or condo rules, and tax registration before you list, not after. Your neighbors are the snitch/enforcement team. Have a backup plan too, like 30+ day stays, in case the rules change.
@BryceWGarcia Agree, and check the seasons too. In Miami my winter guests were snowbirds and Europeans, and late summer was families and last-minute deals. Same unit, very different guest, so the pricing and minimum stay had to change with them.
@MilenaAmit That's a fair line. Safety items like the stove, fireplace and locking up make sense to ask for. Laundry and dishes are the cleaner's job, and the cleaning fee should cover it.
@F_I_R_E_Fighter Host side here: the only things I ever asked were turn off the AC and lock the door. Every extra chore I tested just created arguments over whether it was done "right." Short list, fewer disputes.
@aakashgupta As a host, that's the right read. Guests compare you to a hotel now, so run it like one: a hotel-level clean every turnover, clear house rules up front, and a checkout that's just "lock the door." The hosts who already did that won't notice the change.
@rawsalerts The fix is cheaper than a lawyer: pay your cleaners properly, keep a rotation of 3 or 4 so you're never stuck, and set your cleaning fee from what turnovers actually cost you. That's been the job all along.
@Polymarket Striking won't fix it. Most good hosts already built cleaning into the price and treated a tidy guest as a bonus, not a requirement. If your numbers only work when guests do free labor, the numbers were the problem.
@Technovangelist@Airbnb I ran rentals in Miami for 10+ years and never required chores. I priced the cleaning into my costs and asked one thing: let us know if something broke. Guests told me way more when they didn't feel graded on dishes.
@AFP From the host side, the trash and dishes were never the real cost. The turnover is. A host who prices the cleaning fee from what the cleaner actually charges won't need to ask guests for much.
@PabloBogdan@bchesky Frustrating. What helped me in disputes was keeping every message on the platform, screenshotting the policy as it stood at booking, and following up until a person reviewed it. A clean paper trail is the strongest thing a host has.
@xwanyex Right. A house that sleeps eight, with a kitchen and a place to sit together, often costs less than four hotel rooms. Comparing it to a single room misses what you're actually buying.
@rdominguezibar@bchesky@jgebbia@Airbnb Funny part is, the cleaning was always the host's job. What guests remember is whether the place was clean when they walked in and how fast the host answered. That hasn't changed since the air mattresses.
@HeraldTribune This is why I tell new hosts to check the local ordinance, registration and HOA rules before buying a single piece of furniture. Cities move fast once neighbors complain. Quiet hours, parking and trash-day rules in the house manual go a long way.
@IAmyLeigh Honestly, most good hosts never needed guests to do chores. The cleaner handles the turnover. The one ask that still matters is to tell us if something broke, so the next guest isn't surprised.
@hostfully Converting existing condos is how a lot of us got started in Miami. The step people skip is checking the building's rules and the city's rules before the first booking. One letter from the HOA can end the whole plan.
@BryceWGarcia Same lesson here. Stock for the guest you actually get, not the one you imagine. For a budget condo, a spotless place, fast wifi, good towels and an easy check-in beat the fancy salt every time.