@GingerPascoe We're sorry to hear about your experience with our product. This isn't typical. As pet owners and lovers, we prioritize safety and quality in the foods we make. Send us a DM, so we can assist you further. Thank you.
@jcastro6113 We’re sorry to hear of this unsatisfying experience. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your experience. Please send us a DM when you get a chance.
@Dr_Ilbit Thanks for sharing your thoughts. We're sorry to share that our Max Instant Action litter was discontinued in December 2025, and happy to share that our regular Tidy Cats Instant Action litter is still in production. If you need help finding some near you, please send us a DM.
@digitalflowers We're sorry to hear about your experience. We'd appreciate the opportunity to learn more. Please send us a DM so we can assist you further.
@48392emt Thank you for your feedback. We’re sorry for the frustration this may have caused and appreciate you bringing it to our attention. Your comments will be shared with our Tidy Cats packaging team as we continue efforts to improve our packaging. We value you as a Purina consumer.
We’re all in this together, including our pets. Here is more info that details what Purina is doing to help keep the food bowls (and litter boxes) of your pets and shelter pets full during this time of uncertainty.
@HAMMLET_ We're very sorry to see this. We’d like to gather some additional information to better understand your experience. When you can, please send us a DM so we can assist you further.
@woodardhsd Thanks for reaching out. Please know that discontinuing our Tidy Cats Naturally Strong litter was a very difficult, yet, necessary decision, based on extremely low sales due to a decline in consumer demand. We’ll be sure to share your feedback with our brand team members.
@schnoodleDo We’re sorry to hear of this unsatisfying experience. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your experience. Please send us DM when you get a chance.
@MelodyM75 Congrats on your newest family member! Please check https://t.co/g1xbe7JmP9 to find a perfect litter for Calvin. If you have questions, feel free to send us a DM.
@KiwiLMNOP Thank you for reaching out. We're sorry to hear about this unsatisfying experience. This isn't typical. Send us a DM, so we can learn more about your experience and assist you further. We look forward to your response.
@susanloz We're sorry to hear about your experience. We'd like to learn more and provide any support we can—please send us a direct message so we can assist you further.
@JonesLucin67130 We’re sorry to hear about your recent experience with our Tidy Cat litter. What you described is not typical of our products, and we appreciate you bringing it to our attention. We’d love to learn more, so we can follow up directly. When time allows, please send us a PM.
@basinmusic We are sorry to hear of your frustration and would like the opportunity to learn more about your experience. Send us a DM when you have a moment so we can further assist.
@BradleyCat1 We're sorry to learn of this disappointing experience. We'd like the opportunity to learn more about your experience with our product. Send us a DM when you get a chance. We'll look forward to hearing from you.
@MzGotho Thanks for sharing your feedback! Our team of cat scientists is always working hard in our Tidy Innovation Lab to create new and exciting products your cat will love. In the meantime, get the scoop on our latest & greatest updates here: https://t.co/4M79W9F2wE
@stubbornfoxx We're sorry to hear about your experience with Tidy Cats. This isn't typical. As pet owners and lovers, we prioritize safety and quality in the products we make. Send us a DM, so we can assist you further. Thank you.
@BrandonR7 Thanks for sharing your thoughts with us. You never know what our cat scientists are working on in our Tidy Innovation Lab. In the meantime, get the scoop on our latest & greatest updates here: https://t.co/mYDG4AnmTf