TIFF Customer Relations

Need more than 280 characters? Reach us via email at [email protected]

[TIFF Customer Relations @tiff_help]

@Asolanki9 Hi there!

We don't post ratings for Festival screenings, but we do post content warnings, if there are any. It's at the discretion of the viewer to then purchase tickets and attend those screenings.

[TIFF Customer Relations @tiff_help]

@Torontoplex Thank you for reporting this error! The correct screening times are reflected on Account Manager, and the I Am: Celine Dion webpage and calendar will be updated shortly.

[TIFF Customer Relations @tiff_help]

@NasrinMawji Hello Nasrin,

If you'd like, please give us a call at 416-599-2033 (10am - 5pm, Tuesday through Sunday) and we'd be happy to hear your concerns and discuss this in more detail with you.

[TIFF Customer Relations @tiff_help]

@whatskookn Hi Jess!

We currently have our screening schedule posted online through April 11. For screenings after this date for the following week, please check our website tomorrow at 10:00am. Our weekly schedule is updated online every Wednesday morning at 10:00am.

[TIFF Customer Relations @tiff_help]

@webeenknewcrew Hey! We do not have a hand in this premiere. Best of luck on your hunt for tickets.

[TIFF Customer Relations @tiff_help]

@comedyfilmguy Hey there, are you able to send us a quick email to [email protected] so we can look into this further.

[TIFF Customer Relations @tiff_help]

@comedyfilmguy The regular price of our standard individual membership is $120. The WIFT website has the wrong price listed.

[TIFF Customer Relations @tiff_help]

@mikebastoli Hello Mike!

Currently we do not have any upcoming scheduled screenings of American Symphony.

[TIFF Customer Relations @tiff_help]

@kevinw97 Hi there! Tickets to the Magnificent 70mm programming are currently on sale to Members, and go on sale to the public tomorrow morning at 10:00am. If you're a member and you're not able to access tickets, please email [email protected] so that we can troubleshoot for you!

[TIFF Customer Relations @tiff_help]

@comedyfilmguy Our apologies, our tech team needed to remove the screening to make the adjustment and is currently working on reposting the proper screening. Please don't hesitate to give us a call if you are looking to get tickets -- 1-888-258-8433

[TIFF Customer Relations @tiff_help]

@comedyfilmguy Hi, the 70mm is included in the Cinematheque section of the website and to search, you would need to search for the specific film title. Thank you!

[TIFF Customer Relations @tiff_help]

@JuansePeralbo Hi, please check out the following link where you will be able to see dates we are screening the film and purchase tickets: https://t.co/hzjSqnIL8H

[TIFF Customer Relations @tiff_help]

Please note the 7:00pm screening of Women Talking on Friday, December 23 will feature the introduction and Q&A with Sarah Polley, Sheila McCarthy, and crew members.

For tickets, please visit TIFF Account Manager: https://t.co/cYfO8lninv

[TIFF Customer Relations @tiff_help]

@funEman_ Hello Ethan,

Although we cannot confirm this, we would recommend checking 'My Events' tomorrow evening.

[TIFF Customer Relations @tiff_help]

@funEman_ Hi Ethan!

Thank you for your message. The subscription series for The Curse won't show up under My Events just yet. Tickets will appear in your account just ahead of the first screening date. To verify that the purchase went through, click 'Account Activity' on Account Manager.

[TIFF Customer Relations @tiff_help]

@NOdujirin Hi Nicky! We're glad hear that you got some very in-demand tickets! Be sure to check back for tickets to Afire closer to the screening date, as tickets may still become available.

[TIFF Customer Relations @tiff_help]

@AzizaAFM Hi Aziza! Thank you for reaching out. Varda has a members only day on Tuesdays but open to public on the rest of the days. Here are our hours - Wed-Fri: 9am to 10pm | Sat-Sun: 11am to 10pm

[TIFF Customer Relations @tiff_help]

@AzizaAFM Hi there!

Varda will be open to everyone beginning this Friday, October 6. Members will have exclusive access on Tuesdays.

The hours are as follows:
Monday: CLOSED
Tuesday: 4 pm - 10 pm (TIFF Members Only)
Wednesday - Friday: 9 am - 10 pm
Saturday - Sunday: 11 am - 10 pm