@SquarespaceHelp@SquarespaceHelp I still do not have access to MY domain and NO-ONE has contacted me. Who do I have to contact to fix this? You are messing with my work and admitting your mistake yet not fixing it. I am going to research who to contact when your domain is being held hostage.
@Squarespace have an unresolved domain registration issue for nearly a month. My website is active, but my domain has now gone to auction while my support case remains unresolved. I have an escalation case open and urgently need someone from your Domains team or Executive Support
It is never too late to start over and become the person you were meant to be. Surrender. Thy Will Not Mine Be Done
#GodFirst Sobriety -> Recovery-> Freedom
@SquarespaceHelp who paid, we can't move forward with transferring ownership to your account. If you haven’t already, you may also want to try our account recovery process, which will send an email to the account on file. For more information on that process, visit our guide:
@SquarespaceHelp Kevin M. (Squarespace)
Jul 16, 2026, 9:35 AM EDT
Hi Tiffany,
Thank you for your reply.
I understand you can't contact the person who paid for the domain. To protect all of our customers, we take account security very seriously. Unless we hear directly from the person ...
@Ali_Speaks@Ali_Speaks I had great parties as a kid but suddenly when the sun went down I was fed, bathed, in bed, and the DJ’s music became a lot louder. Good times. Good times.
@squarespace 2The escalation/case number.
3The name of the department reviewing the matter.
4A written response explaining what is required to restore my ability to renew the domain.
I have already spent significant time repeating the same information to multiple
@SquarespaceHelp@squarespace@squarespace I am requesting that your domain ownership team review the actual registrar records, transfer history, and account history to determine the correct resolution.
Please provide:
1Confirmation that this has been escalated to a supervisor or domain ownership specialist
@SquarespaceHelp@squarespace@squarespace •The domain was later transferred from Lauri to me approximately two years ago.
•I have access to the Squarespace account using my email address. ide a bank statement belonging to another person.
If SqSp believes there is a discrepancy in ownership history