@HotelPlannerCEO Hi Tim. Been a whole week now. Still waiting for your company to refund me the money they scammed. There are almost 2000 similar complaints via the BBB. Please explain this deceptive practice.
@TMarranzino Yes. Their employees pretend to be the hotel chain if you mistakenly dial the number that they spoof.
I filed a complaint. They refunded $1000 out of $3600. I want it all back and I've been trying to reach their executives for a week to get a straight answer for the deception.