@BandQ your customer service with regards to @TradePointUK is a joke. #Tradepoint has essentially stolen my money, not delivered goods, and customer services is untrustworthy. Shame. Order number: 1062297482. Go figure. Thanks for ruining my summer project!
@BandQ@bandq_help@TradePointUK your actions are pure theft and strictly impacting mr mental health! Sheer incompetence including the South Africa customer services. Over a month delayed delivery and lies upon lies
@BandQ@TradePointUK Won’t bother DMing as I’ve spoken for hours on end with “customer services” to no avail and not getting sucked into writing more when you should have all you need on your side (if you actually care). My order number is 1062297482 and my complaint reference is 8010341244.
The customer service from @BandQ is absolutely appalling. We were told we were due a refund weeks ago due to a faulty product and asked to email the invoice. We’ve emailed said invoice numerous times over multiple weeks and still no response. Please do better @bandq_help
@BandQ you’re company are a disgrace, bought a garden furniture set for £700 and arrived with parts missing, 5 weeks now phone calls back and forth and still no resolution or refund offered
The way @BandQ keep giving me thr run around is ridiculous. Their customer service line staff AND their store manager are irritating 🤦🏽♀️ I'm TIREDDDDD!! Worst customer service ever no joke.
Someone really needs to start a business that protects consumers from companies like @BandQ when they repeatedly fail to deliver over multiple scheduled days and you end up losing out after cancelling appointments or even taking time off work.
The consumer should either be paid back a refund in full or a compensation for their days wage.